Abdul Bello
Atlanta,Georgia
Summary
Resourceful Warehouse Manager with 2 years of experience directing pre-pick warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Material Handler Supervisor
Frito-Lay
04.2018 - Current
- Resolves conveyor system issues by clearing jams and blockages.
- Identified personal strengths and weaknesses and adjusted techniques to enhance performance.
- Worked well in team environment as well as independently.
- Provided assistance to others to complete tasks on time.
- Developed and implemented strategies to improve team productivity and efficiency.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Handled day-to-day shipping and receiving overseeing more than 10k-20k of packages per day
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Operational Specialist
Pompeian
04.2016 - 12.2017
- Monitored merchandise received and shipped from facility in computer system.
- Received deliveries, scanned packages and updated orders in internal database.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Troubleshot and repaired machines to increase productivity and decrease spending.
Customer Service Representative
Whole Food Market
05.2014 - 01.2017
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Made outbound calls to obtain account information.
- Trained new employees on procedures and policies to maximize team performance.
Education
Associate of Applied Science - Information Technology
Interactive College of Technology
Atlanta, GA06.2024
High School Diploma -
New Mission High School
Boston06.2008
Skills
- POS Systems
- Material handling
- Shipping operations
- Materials Handling Training
- Training
- Team Supervision
- Improvement plan knowledge
- Critical thinking
- Customer Satisfaction
Timeline
Material Handler Supervisor
Frito-Lay
04.2018 - Current
Operational Specialist
Pompeian
04.2016 - 12.2017
Customer Service Representative
Whole Food Market
05.2014 - 01.2017
Associate of Applied Science - Information Technology
Interactive College of Technology
High School Diploma -
New Mission High School