Abdul Hashamy
Lansdale
Summary
Resourceful Network Administrator experienced in system upgrades, hardware monitoring, and performance enhancements. Achieved high productivity through effective configuration and management of network infrastructures, while ensuring up-to-date cybersecurity measures. Focused on problem-solving and collaboration to maintain efficient network operations and support organizational objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Administrator
Lasalle University
Philadelphia
02.2024 - Current
- Managing network infrastructure at Lasalle University, implementing robust security protocols and troubleshooting connectivity issues while maintaining 99.9% uptime.
- Collaborated on network design and deployment, improving infrastructure reliability.
- Troubleshot and resolved network issues, ensuring seamless operations.
- Conducted performance analysis and reporting, informing strategic capacity planning.
- Participated in disaster recovery planning, safeguarded data integrity and availability.
Network Engineer
Netcarrier
Lansdale
02.2022 - 02.2024
- Configured and maintained routers, switches, and firewalls at Netcarrier, documenting network architecture to enable seamless scaling operations.
- Partnered with cross-functional teams at Netcarrier to align network capabilities with business objectives, facilitating smooth implementation of new services.
- Managed tier-1 IT support, resolving helpdesk calls and email tickets efficiently to enhance user experience.
- Resolved technical issues remotely using Kaseya, enhancing user satisfaction.
- Demonstrated strong problem-solving skills, ensuring seamless IT operations.
- Collaborated with team to streamline service desk processes, resulting in improved response times.
Service Desk Engineer
Tech Impact
Philadelphia
07.2021 - 02.2022
- Enhanced customer support experience, resulting in higher satisfaction ratings.
- Supported staff IT needs, contributing to improved productivity and reduced downtime.
- Ensured network stability by promptly resolving IT issues, minimizing disruptions.
- Supported staff IT needs, facilitating quick resolutions to technical challenges.
Education
Associate Degree - Liberal Arts
Montgomery County Community College
Blue Bell, PASkills
- Network Security
- VPN configuration
- Router configuration
- Switch configuration
- LAN/WAN
- TCP/IP
- DNS
- VLAN
- VOIP
- Routing
- Network troubleshooting
- Performance analysis
- Network architecture
- Windows Server
- Linux
- Cisco IOS
- Azure
- Active Directory
- Palo Alto Networks PAN OS
- Disaster Recovery
- System upgrades
- Aruba Wireless
- Problem-Solving
- System upgrades
- Switch configuration
Certification
CCNA, Cisco Networking Academy, 03/01/21, 11/01/21
Personal Information
Title: Network Administrator
Timeline
Network Administrator
Lasalle University
02.2024 - Current
Network Engineer
Netcarrier
02.2022 - 02.2024
Service Desk Engineer
Tech Impact
07.2021 - 02.2022
Associate Degree - Liberal Arts
Montgomery County Community College