Abdul Kader
The Bronx,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Customer Service Representative
Shell Gas Station
12.2021 - Current
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Met customer call guidelines for service levels, handle time and productivity.
- Promoted available products and services to customers during service, account management, and order calls.
Managing Director
Adon Telecom & Electronics
12.2015 - 11.2021
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Trained new employees on proper protocols and customer service standards.
- Reported issues to higher management with great detail
Territory Sales Officer
Lata Harbel Pvt Ltd
01.2010 - 12.2015
- Targeted prospective clients by reviewing business directories, building database of leads and attending networking events.
- Enhanced product exposure to customers by negotiating display position and adhering to merchandising standards.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
Sales Representative
Aujan Industries Company
10.2000 - 12.2008
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Quoted prices, credit terms and other bid specifications.
- Contributed to event marketing, sales and brand promotion.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
Education
High School Diploma -
Nil Kamal Osmania High School
Haimchar, Chandpur03.1998
Skills
- Driving
- Cashier
- Customer Consulting
- System Implementation
- Shipping and Receiving Understanding
- Merchandising
- Customer Service Representative
Hobbies
I like to traveling . Any where have any beautiful space and tourism places, I make a plan and try to visit when im free. Thailand, Malaysia, Singapore, Indonesia, United States of America and Canada already visited.
Languages
Arabic
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Customer Service Representative
Shell Gas Station
12.2021 - Current
Managing Director
Adon Telecom & Electronics
12.2015 - 11.2021
Territory Sales Officer
Lata Harbel Pvt Ltd
01.2010 - 12.2015
Sales Representative
Aujan Industries Company
10.2000 - 12.2008
High School Diploma -
Nil Kamal Osmania High School