Maintained accurate records of all rental agreements and lease renewals.
Provided administrative support such as filing documents, preparing letters, and scheduling appointments for Leasing Agents.
Ensured that all leases were signed properly according to company policies and procedures.
Managed customer relationships by providing exceptional service throughout the entire tenancy period.
Advised tenants on their rights and obligations under the terms of their respective leases.
Performed regular walkthroughs of vacant units to ensure they are ready for showings.
Contacted and followed up with tenants on renewal notices.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Solar Pro
Prolux Energy
Bellville, IL
04.2024 - 07.2024
Educated customers about products and services offered by the company.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Collaborated with team members to develop effective sales plans.
Maintained accurate records of customer interactions and transactions.
Demonstrated product features and benefits for customers' needs.
Generated leads through cold calling prospective clients.
Resolved any customer complaints or issues promptly and professionally.
Prevented customers from ending or downgrading services by leveraging knowledge of company services, familiarity with industry competitors and persuasive communication style.
Crafted persuasive copy for marketing campaigns that increased client engagement.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Intern
Fwd think
, VA
09.2021 - Current
Assisted with event planning, support and execution of virtual and in-person engagements.
Organized client meetings to provide project updates.
Implemented strategies to take advantage of new opportunities.
Prepared reports summarizing project progress and results for management review.
Maintained accurate records of all activities performed throughout internship period.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Video Editor
Self-employeed
04.2022 - Current
Edited raw footage into cohesive narratives using Adobe Premiere Pro.
Ensured all projects were delivered on time and within budget constraints.
Created video content for a variety of clients, including corporate and entertainment industry professionals.
Collaborated with producers, directors, and other creatives on projects to ensure desired results.
Developed creative treatments for video projects based on client needs.
Loading Dock Worker
UPS
Chantilly, VA
10.2020 - 01.2021
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments
Kept storage areas organized, clean, and secure to fully protect company assets
Used hand-held scanners and physical logs to accurately track item movements
Trained team members to use proper loading and unloading techniques and comply with safety procedures
Lifted and slid packages weighing up to 70 pounds on conveyor belts to transport items.
Curative Specialist at Liepold Harrison & Associates, Harrison McLaughlin & AssociatesCurative Specialist at Liepold Harrison & Associates, Harrison McLaughlin & Associates
Leasing Co-ordinator at Werkliv/ University Apartments/ WESTER-LAND ApartmentsLeasing Co-ordinator at Werkliv/ University Apartments/ WESTER-LAND Apartments