Results driven technical professional with strong experience in data center operations, infrastructure deployment, and network support. Skilled in rack and stack, structured cabling, hardware installation, patching, system upgrades, and fiber diagnostics using VFL, OTDR, FIB-500, and related test equipment. Proven ability to troubleshoot connectivity, hardware, and infrastructure issues to maximize up time, reliability, and performance. Additional background in manufacturing and production operations brings strong discipline in preventive maintenance, process efficiency, quality control, and safety compliance. Known for reliability, fast problem solving, and delivering results in high demand, fast paced environments.
• Perform QA/QC inspections and audits to ensure installations meet project specifications and client quality standards.
• Identify and troubleshoot mispatches, cable routing issues, connectivity failures, and other installation deficiencies.
• Coordinate with field technicians and leads to correct quality issues and verify completed corrective actions.
• Track audit results, blockers, deficiencies, and completed work through accurate QA/QC reporting and documentation.
• Train and guide technicians on installation standards, quality expectations, troubleshooting, and proper field procedures.