Abdul-Quayyum Almaroof
Clearance: 5C Public Trust
Summary
Highly motivated and results-driven Business Process Consultant with 5 years of experience assessing client needs and providing clear and concise solutions for improvement. Collaborates closely with team members to develop most successful plan for customer success. Talented coordinator, problem-solver and team leader with proven expertise in roadmapping effective plans. Conceptualize, test and improve strategies to attain targets with cost-effective approaches.
Overview
6
6
years of professional experience
Work History
Technology Consultant
Accenture Federal Services
07.2020 - Current
- Led a team of 2 analyst to identify and improve team inefficiencies, increasing reporting productivity and efficiency by 50%.
- Co-led contract re-compete initiative, working cross-functionally, to win a 5 year contract extension amounting in $17.3 million.
- Developed automated approaches to generate daily, weekly, and monthly reports of delivery metrics, consistently reducing the submission time of reports by 2 hours.
- Identified irregularities in month-to-month data trends as Forecasting Subject Matter Expert (SME), leading to $5,700 saved in expenses to subcontractors.
- Drafted and modified 4 contractual agreements with a budget of $6 million for subcontractors according to staffing requirements needed to successfully manage volumes and meet all service level agreements (SLA).
- Drives strategy through implementing agile methodologies with the development of step-by-step guides for generating new processes, reports, and forecasts while restructuring existing policies, processes, and procedures to expand future process planning and solution strategies.
- Facilitates Monthly Performance Review meetings, manages volume allocations, and maintains weekly correspondence with subcontractors, ensuring SLAs and key performance indicators (KPI) are being met.
- Utilized SQL Developer to learn and take over the ODS Backloading Data Refresh Process from the Business Operations team, assisting to alleviate their responsibilities.
- Facilitates internal best practices for reporting and forecasting with senior management for transitioning and implementation into cross-functional teams processes.
Financial Director
Jaiyeroof, Inc.
01.2018 - Current
- Led fundraising Gala, working cross-functionally with the Marketing, Event Coordination, and Communications teams, to raise $62,000+ towards our food pantry at Carrollton Elementary School.
- Developed and oversaw the logistical planning of our Sip & Paint event, raising $5,000 towards our #FeedOurPeople initiative in Lagos, Nigeria.
- Spearheaded the design process of our Jaiyeroof Inc., paraphernalia, working with graphic designer and textile manufactures to develop the best product at a cost effective rate.
- Led the development and implementation efforts of our "30 Days of Giving, 30 Days of Fasting" initiative, partnered with another no-profit organization, raising $3,500+ to feed and provide feminine hygiene kits to 457 homeless.
- Identifies potential sources of funding through government grants or private investors.
- Manages accounts receivable and payable processes to ensure accuracy of invoices and payments.
Education
Bachelor of Science - Geographical Sciences
University of Maryland
College Park, MDSkills
- Microsoft Word, Excel, PowerPoint, & Access
- Cisco Unified Intelligence Center (CUIC)
- Oracle Service Cloud (OSC)
- WorkForce Management Tool (WFM)
- Salesforce
- Jira
- SQL
- Project Leadership
- Forecasting and Planning
- Adaptability
- Excellent Communication
- Analytical Thinking
- Time Management
- Problem-Solving
- Program Management
- Client Relationship Management
- Process Facilitation
- Market Research
Timeline
Technology Consultant
Accenture Federal Services
07.2020 - Current
Financial Director
Jaiyeroof, Inc.
01.2018 - Current
Bachelor of Science - Geographical Sciences
University of Maryland
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