Abdul Siddique
Summary
A proven leader in the sales sector, I excel in driving team performance and customer satisfaction at Ehealthinsurance. With expertise in sales strategy development and motivational skills, I consistently surpassed sales targets and coached teams to top rankings. My approach blends effective selling techniques with a focus on achieving and exceeding quotas.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Ehealthinsurance
Austin, TX
01.2021 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Recruited and Interviewed 100+ Individuals to the company
Sales Advisor
Ehealthinsurance
Austin, TX
02.2020 - 01.2021
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Consistently finished in the Top 5 each month of all Sales Advisors out of 200 in the company.
Assistant Manager
Helzberg Diamonds
Austin, TX
11.2015 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Finished in top 25 of all Sales Associates every year out of 500 Sales Associates in the company
Sales Associate
Signet Jewelers
Austin, TX
03.2014 - 07.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Consistently a Top Producer in District finishing among top 10 in the year out of 100 Sales Associates
Education
Bachelor of Arts - Political Science And Government
Texas State University
San Marcos, TX12-2018
Associate of Arts - Business Administration A
Texas State University
San Marcos, TX12-2018
Skills
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Management support
- Motivational skills
- Sales training
- Goals and performance
- Operations
- Objection handling
- Training staff
- Meeting quotas
- Team building
Certification
- Microsoft Certified, Dynamics 365 Sales Functional Consultant Associate – Microsoft.
- Salesforce Certified Administrator – Salesforce.
- Accredited Sales Consultant (ASC) - American Gem Society.
- Accredited Jewelry Professional (AJP) - Gemological Institute of America (GIA).
- Licensed Insurance Agent/Broker - Texas Department of Insurance.
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Sales Supervisor
Ehealthinsurance
01.2021 - Current
Sales Advisor
Ehealthinsurance
02.2020 - 01.2021
Assistant Manager
Helzberg Diamonds
11.2015 - 01.2020
Sales Associate
Signet Jewelers
03.2014 - 07.2015
Bachelor of Arts - Political Science And Government
Texas State University
Associate of Arts - Business Administration A
Texas State University