Abdulaziz Al Hashimi
Albany
Summary
Individual with customer service experience, a passion for problem-solving and technology. Backed by a cybersecurity degree and a strong history of delivering excellent support, I bring enthusiasm, patience, and technical experience to every interaction. Looking to grow my skills in a remote role while providing top-notch service.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Albany Medical Center Hospital
04.2023 - 08.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Handled all communication between hospital workers and patients in order to ensure all patient needs were met.
- Organized all patient medical information when entered into a room or discharged from the hospital.
Crew Member
Chipotle Grill
07.2022 - 03.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
Cashier
Westgate Pizza Bella
10.2018 - 09.2020
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate of Applied Science - Cybersecurity
Hudson Valley Community College
Troy, NY05-2025
High School Diploma -
Albany High School
Albany, NY06-2022
Skills
- Active listening
- Critical thinking
- Complaint resolution
- Computer Skills
- Adaptability
- Communication
- Flexibility
- Retail sales customer service
Timeline
Front Desk Receptionist
Albany Medical Center Hospital
04.2023 - 08.2023
Crew Member
Chipotle Grill
07.2022 - 03.2023
Cashier
Westgate Pizza Bella
10.2018 - 09.2020
Associate of Applied Science - Cybersecurity
Hudson Valley Community College
High School Diploma -
Albany High School
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