
Dynamic Finance Manager with over 25 years in automotive finance. Proven ability to drive profitability, enhance customer satisfaction, and maintain compliance in high-volume environments. Ready to leverage expertise to elevate dealership performance.
Assisted in managing F&I operations by presenting customized financing options, extended warranties, and protection products to enhance vehicle profitability and customer satisfaction. Maintained compliance standards while supporting profitability through effective sales techniques and lender discussions. Aided dealership growth by improving backend penetration and providing outstanding customer service in a family-friendly environment.
Averaged over $3000 per vehicle in finance and insurance gross through effective product presentations and addressing lender gaps. Assisted in managing high-volume transactions while maintaining top customer satisfaction scores and compliance in a competitive environment. Supported credit decision processes by submitting packages to lenders and converting cash and lease opportunities into financed deals for increased profitability.
Achieved exceptional backend penetration and finance/insurance results, driving substantial profitability for the dealership. Delivered tailored finance and insurance solutions to diverse customer profiles, maintaining outstanding customer happiness ratings.
Professional Summary Results-driven Automotive Finance Manager with 25 years of progressive experience in high-volume and competitive dealership environments, consistently delivering $1,200–$3,000 per-vehicle F&I gross, record penetration rates, and exceptional customer satisfaction (CSI) Expertise in presenting financing/insurance products, making credit decisions, submitting to lenders, ensuring compliance, and driving backend profitability in no-haggle settings Proven track record of outperforming targets, handling high deal volumes (up to 110/month), and building lender relationships Seeking to leverage revenue leadership and consultative skills