ABDUL FAHIM SAFI
HAYWARD,CA
Summary
Dynamic leader with a proven track record at Toyota Dealerships, adept in budget administration and closing deals. Excelled in labor relations and sales conversion, boosting operational efficiency and exceeding sales targets. Skilled in negotiation and sales strategy, consistently delivering superior customer service and innovative solutions. Experienced Customer Service Representative fluent in English and FARSI, DARI, HINDI language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
19
19
years of professional experience
Work History
Owner
Delivery Service
07.2010 - Current
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
Sales Agent
Toyota Dealerships
01.2006 - 03.2010
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of car products or services to promote sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained current knowledge of evolving changes in marketplace.
Education
No Degree -
Chabot College
Hayward, CA09-2002
Skills
- Labor Relations
- Budget Administration
- Administrative Oversight
- Closing deals
- Goal-Oriented
- Sales Presentations
- Sales Conversion
- Vehicle auctions
- Pre-owned vehicles
- Negotiation and sales strategy
Timeline
Owner
Delivery Service
07.2010 - Current
Sales Agent
Toyota Dealerships
01.2006 - 03.2010
No Degree -
Chabot College
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