Accomplished Security Officer with a proven track record at Brosnan Risk Consultants, adept in incident reporting and superior customer service. Skilled in emergency response and complex problem-solving, significantly improved public safety through vigilant patrol operations. Demonstrated strong leadership and communication, ensuring swift resolution of security concerns.
Overview
7
7
years of professional experience
Work History
Security Officer
Brosnan Risk Consultants
01.2021 - Current
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Completed full building and grounds patrols to spot and investigate concerns.
Wrote detailed reports of all security breaches and investigations.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Reported suspicious activities and persons to law enforcement.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Responded quickly to emergency situations to assess and deflect issues.
Examined doors, windows and gates to verify security.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Responded quickly to incidents and assessed active situations for security concerns.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Improved response time to incidents by maintaining clear communication channels with team members.
Improved public safety by vigilantly patrolling event spaces during high-traffic gatherings.
Self-motivated, with a strong sense of personal responsibility.
Passionate about learning and committed to continual improvement.
Michanick
Pasco Processing LLC
01.2018 - 12.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.
Security Officer
Star Protection Agency
06.2019 - 01.2021
Security Guards are used to prevent crime and theft, monitor visitor traffic, maintain security, assist with crowd control, respond to emergencies, and aid customers, employees, and guests. Simply put: Security Guards protect people, places and things.
Completed full building and grounds patrols to spot and investigate concerns.
Wrote detailed reports of all security breaches and investigations.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Responded quickly to emergency situations to assess and deflect issues.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Delivery Driver
Transportation Brokerage Specialist (TBS)
12.2018 - 06.2019
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Delivered packages to customer doorsteps and business offices.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Completed rush deliveries on tight timetables to satisfy customer needs.
Successfully avoided time delivery delays by carefully planning best routes.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Operated vehicle safely in highly congested areas with no traffic violations.
Verified accuracy of all deliveries against order forms.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Completed on-time deliveries by choosing best and most efficient routes.
Loaded truck and properly secured items to prevent damage for deliveries.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
Ministry Of Higher Education - Mathematics Education
Parwan University
Afghanistan
07.2017
Skills
Report Writing
Incident Reporting
Security Guard License
Superior customer service
Emergency Response
Access Control
Patrol operations
Complex Problem-Solving
Languages
English
Full Professional
Dari $ Farsi
Native or Bilingual
Timeline
Security Officer
Brosnan Risk Consultants
01.2021 - Current
Security Officer
Star Protection Agency
06.2019 - 01.2021
Delivery Driver
Transportation Brokerage Specialist (TBS)
12.2018 - 06.2019
Michanick
Pasco Processing LLC
01.2018 - 12.2018
Ministry Of Higher Education - Mathematics Education
Parwan University
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