Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Abdulla Faiq

Bronx

Summary

Strategic and relationship-driven professional with a robust background in sports operations, customer engagement, and corporate partnership environments. Proven success in developing impactful experiences, driving business growth, and supporting revenue-generating initiatives within high-profile sports and entertainment organizations. Adept at cross-functional collaboration, operational execution, and leveraging partnerships to enhance brand presence and value.

Overview

8
8
years of professional experience

Work History

Operations Supervisor

Related Companies L.P
11.2024 - Current
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Brand Ambassador

Related Companies L.P
06.2021 - 11.2024
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Football Analyst

Pro Football Focus
06.2019 - 06.2021
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.

Ticket Office Specialist

New York Yankees
02.2019 - 03.2020
  • Streamlined the ticket purchasing process for improved customer experiences.
  • Increased revenue with upselling of premium seating options and event packages.
  • Maintained updated knowledge of upcoming events, pricing structures, and seating options for informed customer interactions.
  • Managed daily cash reconciliations to ensure accuracy and accountability in financial transactions.

Fan Experience Associate

NFL Experience Times Square
11.2017 - 12.2018
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

MBA - Management

Mercy College
Dobbs Ferry, NY
08.2017

Bachelor Of Business Administration - Finance

Baruch College
New York, NY
01.2014

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision

Languages

Persian
Native or Bilingual

Accomplishments

Shareholder: Green Bay Packers, AFFL(American Flag Football League), Skybound Entertainment

Timeline

Operations Supervisor

Related Companies L.P
11.2024 - Current

Brand Ambassador

Related Companies L.P
06.2021 - 11.2024

Football Analyst

Pro Football Focus
06.2019 - 06.2021

Ticket Office Specialist

New York Yankees
02.2019 - 03.2020

Fan Experience Associate

NFL Experience Times Square
11.2017 - 12.2018

MBA - Management

Mercy College

Bachelor Of Business Administration - Finance

Baruch College

Similar Profiles

CREATE PROFILE