ABDULLAH AL NAFSIR
162-23-108 AVE
Summary
Customer-focused professional with extensive experience in cash handling, customer service, and team leadership. Recognized for accuracy, reliability, and attention to detail in high-volume environments. Quick learner, adaptable, and committed to delivering exceptional service—ready to bring these strengths to a Bank Teller role.
Overview
1
1
year of professional experience
Work History
Server | Cashier | Host
Dallas BBQ
Chelsea
11.2024 - Current
- Began as Host, creating positive first impressions and managing guest flow with professionalism and efficiency.
- Promoted to Cashier within one month for exemplary service and attention to detail; processed high-volume transactions, balanced registers, and ensured accurate cash handling.
- Advanced to Server (Feb 2025) based on strong upselling and customer satisfaction.
- Frequently rotate between all three roles to support business needs, demonstrating flexibility and reliability in a high-volume environment.
- Train and mentor new staff, modeling teamwork, communication, and operational excellence.
- Recognized by management for rapid promotion, consistent accuracy in handling cash, and dedication to customer experience.
Shift Manager
XL Unlimited
109-20 Merrick Blvd, Queens, NY 11433
12.2024 - 06.2025
- Oversaw daily operations for a dual business (phone store and grocery), managing staff and ensuring seamless customer service.
- Handled all cashier responsibilities including opening/closing registers, reconciling cash drawers, and maintaining transaction accuracy.
- Managed inventory, stocked merchandise, and coordinated with vendors to receive and verify deliveries.
- Delegated tasks and supervised team members during shifts, fostering an organized and productive work environment.
- Resolved customer inquiries and concerns with professionalism and poise, helping to build customer trust and loyalty.
Education
Higher Secondary Certificate -
Metropolitan School & College
Dhaka, Bangladesh12.2021
Secondary School Certificate -
Metropolitan School & College
Dhaka, Bangladesh12.2019
Bachelor of Architecture (B.Arch) – Coursework Completed 2 year -
BRAC University
Dhaka, BangladeshSkills
- Team Collaboration,
- Customer Service Excellence, Cash Handling & Payment Processing,
- Adaptability & Flexibility,
- Time Management,
- Upselling & Sales Skills, Problem-Solving, Multitasking, Work Ethic & Reliability, Communication Skills
- Cash handling
- Customer service
- Inventory management
- Staff supervision
- Team building
- Upselling techniques
- Employee training
- Time management
Languages
- English
- Bengali
- Hindi
- Urdu
Languages
English
Professional
Bengali
Professional
Hindi
Limited
Urdu
Limited
Timeline
Shift Manager
XL Unlimited
12.2024 - 06.2025
Server | Cashier | Host
Dallas BBQ
11.2024 - Current
Higher Secondary Certificate -
Metropolitan School & College
Secondary School Certificate -
Metropolitan School & College
Bachelor of Architecture (B.Arch) – Coursework Completed 2 year -
BRAC University
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