Summary
Overview
Work History
Education
Skills
Languages
Additional Information - Extra Curricular Activities
Timeline
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Davin c. Ford

Ashburn,US

Summary

Dynamic professional with extensive experience at Lowe’s, excelling in customer service and conflict resolution. Proven ability to enhance customer satisfaction and streamline operations. Skilled in cash handling and logistics coordination, demonstrating adaptability in fast-paced environments. Bilingual in English and basic Spanish, fostering effective communication with diverse clientele.

Overview

5
5
years of professional experience

Work History

Cashier & Customer Service Representative

Lowe’s
Richmond, US
02.2024 - Current
  • Assisted customers with inquiries and product selections, enhancing satisfaction and loyalty.
  • Processed transactions and managed cash operations with accuracy and accountability.
  • Handled returns and complaints with professionalism, improving the customer experience.
  • Maintained an organized checkout area and restocked items to support efficient store operations.

Glazier Assistant

Kensington Glass Arts, Inc.
Sterling, US
06.2022 - 08.2022
  • Assisted in measuring, cutting, and installing commercial glass according to project blueprints.
  • Coordinated equipment logistics and material handling to reduce project delays.
  • Operated hoists and cranes for the safe transport and installation of heavy glass units.
  • Ensured compliance with safety standards by maintaining tools and storage areas.

Order Fulfillment Specialist

Walmart Retail Store
Ashburn, US
02.2021 - 03.2022
  • Fulfilled online and in-store orders quickly and accurately in a high-volume environment.
  • Delivered customer service excellence through strong communication and teamwork.
  • Monitored inventory levels and alerted management of shortages to avoid delays.
  • Adapted to changing priorities while maintaining efficiency under pressure.

Education

Bachelor of Science - Business Management

Virginia Commonwealth University
Richmond, VA
05.2026

Highschool Diploma -

Briar Woods Highschool
Ashburn, VA
06.2022

Skills

  • Customer service
  • leadership
  • problem solving,
  • communication,
  • time management,
  • conflict resolution, cash handling,
  • inventory management,
  • team collaboration,
  • adaptability,
  • logistics coordination,
  • Microsoft Office Suite,
  • Adobe Photoshop

Languages

  • English, proficient
  • Spanish, novice

Additional Information - Extra Curricular Activities

  • Varsity Lacrosse Player (2019 – 2022)
  • DECA Member (2019 – 2022)
  • Future Business Leaders of America (2020-2022)

Timeline

Cashier & Customer Service Representative

Lowe’s
02.2024 - Current

Glazier Assistant

Kensington Glass Arts, Inc.
06.2022 - 08.2022

Order Fulfillment Specialist

Walmart Retail Store
02.2021 - 03.2022

Bachelor of Science - Business Management

Virginia Commonwealth University

Highschool Diploma -

Briar Woods Highschool

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