Customer Service Representative
Halal Point
Leesburg, Virginia
05.2025 - Current
- Assisted customers with product inquiries and order placements efficiently.
- Resolved customer issues through effective communication and problem-solving skills.
- Maintained knowledge of product offerings to provide accurate information to customers.
- Facilitated returns and exchanges in alignment with company policies and procedures.
- Collaborated with team members to enhance service delivery during peak hours.
- Ensured store environment remained clean, organized, and welcoming for customers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with customers through friendly interactions.
