Abdullah Azizi Safi

• Supported secure operations in a high-availability, mission-critical AWS data center through access control (CICO), credential verification, and authorization for employees, contractors, and visitors.

• Enforced strict site SOPs, security policies, and compliance requirements to maintain controlled entry and exit operations.

• Responded to alarms, security incidents, and emergency situations, assessing conditions and escalating issues in accordance with established procedures.

• Conducted regular vehicle and foot patrols to monitor security conditions, identify risks, and ensure continuous operational safety.

• Maintained accurate access logs, incident reports, and shift documentation to support audits, compliance, and operational continuity.

• Coordinated closely with on-site operations, security, and leadership teams to support uninterrupted data center operations.

• Served as a Critical Response Officer (CRO) in a data center environment, supporting access control, patrol operations, and incident response.

• Responded to alarms, security incidents, and emergencies, assessing conditions and escalating issues per SOPs.

• Conducted vehicle and foot patrols to identify risks and maintain site safety.

• Performed CICO duties by verifying credentials and authorization for personnel and visitors.

• Completed accurate incident reports and shift documentation in coordination with site leadership.

• Performed QA/QC inspections on IT hardware and computer systems in data center environments.

• Validated system builds, OS installations, imaging, and firmware configurations prior to deployment.

• Identified and tracked hardware defects and configuration issues, coordinating corrective actions.

• Conducted functional testing on desktops, laptops, servers, and peripherals.

• Maintained inspection records and documentation to support audits and continuous improvement.

Led and coordinated overnight inbound operations in a high-volume distribution environment, including unloading, sorting, and staging inventory. Assigned tasks, monitored workflows, and ensured nightly operational targets were consistently met. Enforced safety procedures, equipment handling standards, and SOP compliance. Communicated shift updates, risks, and operational issues to leadership to support smooth handoffs between shifts.

• Performed hands-on diagnostics, repair, and replacement of computer hardware components for laptops, desktops, servers, and peripheral devices.
• Installed, configured, and troubleshot Windows operating systems, BIOS/firmware updates, drivers, and enterprise software.
• Diagnosed and resolved hardware failures, boot issues, storage problems, and software errors to improve system reliability.
• Conducted system imaging, asset tagging, and inventory tracking in alignment with IT and data center best practices.
• Followed standard operating procedures (SOPs) for ticketing, documentation, and quality assurance prior to deployment.