Professional with deep expertise in data center operations, infrastructure management, and network security. Skilled in optimizing system performance, ensuring high availability, and implementing robust disaster recovery plans. Strong collaborator focused on team synergy and delivering impactful results. Reliable and adaptable, equipped with advanced troubleshooting skills and keen understanding of evolving technology.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Data Center Tech
Amazon Data Services, Inc
06.2019 - Current
Coordinated training programs for junior staff members to enhance their skill sets and improve overall team performance.
Evaluated emerging technologies and industry trends to inform data center strategy and maintain a competitive edge.
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Accepted tasks and documented status using ticketing system, time reports and email.
Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
Identified and reported problem devices and replaced defective parts.
Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
Improved network reliability by troubleshooting and resolving hardware and software issues.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Performed necessary maintenance to support network availability.
Dressed and installed fiber cabling and hardware.
Monitored network hardware operations to evaluate proper configuration.
install and configuring network devices
working on Linux servers, fix and troubleshooting remotely.
Assistant Linux Network Administrator
CGGC CONSTRUCTION COMPANY
01.2015 - 02.2019
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Identified and immediately resolved issues with network devices.
Assisted IT staff on troubleshooting issues and closing calls.
Maintained network hardware and software and monitored network to support network availability to end users.
Reduced downtime with proactive identification and resolution of IT issues.
Optimized network performance, conducting regular audits to identify and rectify bottlenecks.
Learned and adapted quickly to new technology and software applications.
Managed IP address allocation within the organization''s LAN/WAN environments using DHCP best practices efficiently.
Assisted senior network administrators in configuring routers, switches, firewalls, VPNs, DNS servers, DHCP servers.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT
09-2025
Associate of Science - Information Technology
MicroLink I.T Collage
Addis Ababa
06-2013
High School Diploma -
SOS Higher Secondary School
Addis Ababa
Skills
Network troubleshooting
Operating system configuration
Data center operations
Hardware installation
IT security protocols
Server administration
Customer service
Problem-solving
Team collaboration
Linux
Network configuration
Hardware troubleshoot
Remote Access management
Linux certification
Certification
Cisco Certified Network Associate (CCNA)
CompTIA A+ Certification
Amazon Web Services (AWS) Certified Solutions Architect
Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.
Senior Program Manager - Networking Software at AMAZON DATA SERVICES IRELAND LIMITEDSenior Program Manager - Networking Software at AMAZON DATA SERVICES IRELAND LIMITED