Christopher Norat
Wappingers Falls
Summary
Detail-oriented individual with exceptional communication and project management skills. Able to handle multiple tasks efficiently in fast-paced environments. Recognized for proactive problem-solving, optimizing processes, and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tech 2 Data Center Operations Technician
TierPoint
08.2022 - Current
- Install DIMMS, power supplies, hard drives, and CPUS in servers
- Responsible for tape management including insertion, ejection, shipping and receiving of data tapes
- Perform Racking/Stacking of devices in internal cloud environment cabinets and customer’s colocation cabinets
- Responsible for shipping and receiving of equipment
- Install Copper and Fiber cables
- Termination of copper cables using RJ11, RJ45, and cat 6 Jacks
- Testing of fiber cables using a Fluke DX5000 tester
- Monitor data center HVAC/ Electrical infrastructure programs, Real time badge access lists, and security cameras, and ticketing portal
- Ensure Access control of the physical data center
- Conduct daily walkthroughs of the data center, disaster recovery suites, and data center HVAC/ Electrical units
- Conduct power and equipment audits of customer’s cabinets
- Handle inbound and outbound packages
- Installation of Data center racks /cabinets/cable trays/and security cameras
- Perform Q&A’s on new customer installations
- Bio enroll new customers to the data center
- Perform resets of CRAC’s and their compressors
- Interview and assist in decision making regarding new job candidates
- Train and lead Tech 1 technicians on shift.
Tech 2 Data Center Operations Technician
H5 Data Centers
03.2021 - 08.2022
- Monitor Environet, Amano, Ticketing portal, and Bosch security programs
- Conduct daily, weekly, monthly, and quarterly facility inspections and maintenances
- Perform daily operations including access control, workplace maintenance, updating customer tickets, and organizing records
- Provide excellent customer service via phone calls, emails, and remote hands services such as replacing hot swappable hard drives, hard resets of IT equipment, running cross connects, racking equipment, and providing remote access for clients to their equipment
- Handle inbound and outbound packages
- Testing of copper ethernet cables
- Installation of Data center racks/cabinets/ and cable ladders.
Tech 2 Data Center Operations Technician
vXchnge
09.2016 - 03.2021
- Monitor Environet, Vigilent, Netsuite, and Bosch security programs
- Conduct daily, weekly, monthly, and quarterly facility inspections and maintenances
- Perform daily operations including access control, workplace maintenance, updating Netsuite tickets, and organizing records
- Provide excellent customer service via phone calls, emails, and remote hands services such as replacing hot swappable hard drives, hard resets of equipment, running cross connects, racking equipment, and providing remote access for client’s to their equipment
- Handle inbound and outbound packages
- Testing of copper ethernet cables.
Data Technician
Falcon Data Networks
07.2014 - 09.2016
- Install indoor and outdoor COAX, CAT (3-6A), and Fiber Optic cables
- Promote a safe work environment and adhere to all other company/site regulations
- Act as a liaison for vendor and company project managers.
Education
High School Diploma -
Arlington High School
Lagrangeville, NY06.2009
Skills
Data Center Infrastructure
System monitoring
Power Distribution
Security Protocols
Vendor coordination
Hardware maintenance
Disaster Recovery
Network Troubleshooting
Certification
- IBM Customer Engagement Specialist Professional Certificate
- Google Information Technology Support Professional Certificate
- Computer Security and Systems Management Specialization by University of Colorado’s Online Course
- Cisco Networking Basics Specialization
- Agile leadership Professional Certificate by University of Colorado
- AWS Cloud Technology Consultant by Amazon Web Services
- Google Project Management Professional Certificate
- Excel Skills for Business: Essentials
- Excel Skills for Business: Intermediate I
Timeline
Tech 2 Data Center Operations Technician
TierPoint
08.2022 - Current
Tech 2 Data Center Operations Technician
H5 Data Centers
03.2021 - 08.2022
Tech 2 Data Center Operations Technician
vXchnge
09.2016 - 03.2021
Data Technician
Falcon Data Networks
07.2014 - 09.2016
High School Diploma -
Arlington High School
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