Abdullah Irfan
Jersey City,NJ
Summary
Dedicated and adaptable leader with a versatile background in food service. Known for strong training and supervision skills, successfully enhancing team performance and customer service standards. Ready to leverage expertise for operational excellence and increased customer satisfaction.
Overview
4
4
years of professional experience
Work History
Quick Service Restaurant Manager
Eataly Usa
10.2025 - Current
- Managed daily restaurant operations, ensuring efficient service and high customer satisfaction.
- Trained and supervised staff on food safety procedures and customer service standards.
- Coordinated inventory management, reducing waste through effective stock control practices.
- Implemented training sessions to enhance team performance and improve service delivery.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Assisted in budget management, optimizing resource allocation for projects.
Front End/Retail Lead
Eataly Usa
10.2024 - 10.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
Barista/Trainer
Starbucks
08.2022 - 09.2024
- Trained new baristas on beverage preparation and customer service excellence.
- Taught proper procedures and strategies for success to new employees.
- Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
William L Dickinson High School
Jersey City, NJ06.2021
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Staff scheduling
- Decision-making
- Verbal and written communication
- Task delegation
- Goal setting
Timeline
Quick Service Restaurant Manager
Eataly Usa
10.2025 - Current
Front End/Retail Lead
Eataly Usa
10.2024 - 10.2025
Barista/Trainer
Starbucks
08.2022 - 09.2024
High School Diploma -
William L Dickinson High School