Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdullah Sadiq

Annandale,VA

Summary

Driven Behavioral Health Technician and Manager with proven expertise in mental health support and conflict de-escalation, demonstrated at Dominion Hospital and Nova Patient Care. Excelled in delivering compassionate care, enhancing customer satisfaction, and leading team performance improvements. Skilled in documentation and crisis intervention, achieving significant advancements in patient recovery and team efficiency.

Overview

9
9
years of professional experience

Work History

Behavioral Health Technician

Dominion Hospital
10.2018 - Current
  • Conducted client rounds to check on patients
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Searched patient belongings prior to and during stays.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.
  • Assisted in development of therapeutic activities for patients.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Took and monitored vital signs and managed patient behavior.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Manager

Nova Patient Care
01.2018 - 05.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Medical Assistant

Nova Patient Care
05.2015 - 05.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Bachelor of Medicine, Bachelor of Surgery -

Weifang Medical College China
China
01.2012

Skills

Conflict de-escalation

Documentation skills

De-escalation Strategies

Mental Health Support

Languages

Urdu
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

Behavioral Health Technician

Dominion Hospital
10.2018 - Current

Manager

Nova Patient Care
01.2018 - 05.2024

Medical Assistant

Nova Patient Care
05.2015 - 05.2024

Bachelor of Medicine, Bachelor of Surgery -

Weifang Medical College China

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Abdullah Sadiq