Summary
Overview
Work History
Education
Languages
Timeline
Generic

Abdullahi Hashi

Shakopee,MN

Summary

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Direct Support Professional

JEC Miller
Edina, MN
04.2023 - Current
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in learning and developing new skills.
  • Supervised medication administration, personal hygiene and other activities of daily living.

Lead Staff Direct Support Professional

JEC Miller
Edina, MN
09.2023 - 01.2024
  • Accompanied or transported clients to appointments, errands and social activities.
  • Used approved crisis intervention techniques in emergency situations.
  • Recorded client status progress and challenges in logbooks and reports.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Maintained detailed records of services performed on clients.
  • Drove clients to doctors' appointments and social outings.
  • Monitored health and well-being of clients and reported significant health changes.

Security Supervisor

Allied Universal Security Services
Bloomington, MN
02.2022 - 04.2023
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Supervised property entrances and exits and monitored employee safety.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.

Cashier

Home Depot
Eden Prairie, MN
06.2021 - 08.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.

Customer Service Representative

Walmart
Eden Prairie, MN
11.2020 - 05.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Eden Prairie Senior High School
Eden Prairie, MN
05-2021

Languages

Somali
Native/ Bilingual

Timeline

Lead Staff Direct Support Professional

JEC Miller
09.2023 - 01.2024

Direct Support Professional

JEC Miller
04.2023 - Current

Security Supervisor

Allied Universal Security Services
02.2022 - 04.2023

Cashier

Home Depot
06.2021 - 08.2021

Customer Service Representative

Walmart
11.2020 - 05.2021

High School Diploma -

Eden Prairie Senior High School

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Abdullahi Hashi