Abdullahi Mohamed
Columbus
Summary
Driven and detail-oriented Information Technology major with hands-on experience in a Security Operations Center (SOC). Skilled in technical support, incident response, and customer service. Seeking to transition into an IT role where I can apply my problem-solving skills, attention to detail, and passion for technology in a dynamic environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Operations Center Analyst (SOC)
Huntington National Bank
Columbus
08.2022 - Current
- Conducted analysis on escalated claims regarding suspicious activity, threats, and high-risk events such as robberies. Monitored and analyzed security events using SIEM tools to detect and respond to threats in real-time.
- Conducted threat hunting activities to proactively identify vulnerabilities and suspicious behavior.
- Created and maintained documentation for security incidents, playbooks, and standard operating procedures.
- Developed and managed SOC metrics and statistics, enabling decision making and improving incident response efficiency through comprehensive analysis and detailed reporting.
- Conducted detailed investigations of alarms escalated to the SOC by the alarm monitoring company.
- Enhanced community safety by using crime prevention techniques and trend data research to mitigate criminal activity at Huntington Banks across the country.
- Enacted and trained new employees on Standard Operating Procedures.
- Led multiple team conferences and tabletop exercises.
Access Control Specialist
Vertiv / Contracted Through Whittguard
Columbus
09.2019 - 08.2022
- Prepared and maintained records and documentation pertaining to incidents.
- Provided technical support for access-related issues and conducted periodic access reviews.
- Prevented unauthorized access with various methods including audits.
- Created badges for employees and confirmed proper access areas.
Education
Bachelor of Science - Information Technology Management – Online
Western Governors University
Salt Lake City, UT12.2025
Skills
- Technical Support: Certified in troubleshooting hardware, software, network, security, mobile devices, and following operational procedures Also able to write scripts for automation, data analysis, and problem-solving Familiar with PowerShell and Python
- Customer Service and communication: Proven experience providing exceptional customer service in a high-paced environment while dealing with highly sensitive situations and upset/irate individuals by utilizing effective communication skills
- Documentation: Compiling and maintaining detailed records and reports
- Tools & Technologies: ServiceNow, Splunk, virtual machines, TightVNC, Dataminr, Virtual Command Center, and many other software systems
Certification
CompTIA A+ Certified
Certification ID: COMP001021901910
Certification ID: COMP001021901910
Timeline
Security Operations Center Analyst (SOC)
Huntington National Bank
08.2022 - Current
Access Control Specialist
Vertiv / Contracted Through Whittguard
09.2019 - 08.2022
Bachelor of Science - Information Technology Management – Online
Western Governors University
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