ABDULMUEZ ABU DAYYAH
Tripoli
Overview
13
13
years of professional experience
Work History
Multiple Institution and companies
01.2012 - Current
Dar afriqya for photocopying
01.2012 - 01.2013
Operation Head Manger
Huemix
01.2015 - 01.2016
head manger and cashier
Alpha café
01.2016 - 01.2018
Sales Agent
LICT
02.2019 - 01.2020
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Assistant Manager
LICT
01.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
computer science
University of Tripoli
01.2017
information technology
University of alhader for humanity applied science
12.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Staff management
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer rapport
- Sales strategies
- Strategic planning
- Staff development
- Customer relationship management (CRM)
Timeline
Assistant Manager
LICT
01.2020 - Current
Sales Agent
LICT
02.2019 - 01.2020
head manger and cashier
Alpha café
01.2016 - 01.2018
Operation Head Manger
Huemix
01.2015 - 01.2016
Multiple Institution and companies
01.2012 - Current
Dar afriqya for photocopying
01.2012 - 01.2013
information technology
University of alhader for humanity applied science
computer science
University of Tripoli