ABDULMUTALIP YILDIZ
San Francisco,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Telecommunications Technician bringing [Number] years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
4
4
years of professional experience
Work History
Phone Repair Technician
Walmart
11.2022 - 02.2024
- Enhanced customer satisfaction by providing timely and efficient phone repair services.
- Reduced device downtime for clients by performing accurate diagnostics and swift repairs.
- Increased repeat business through excellent communication and explanation of repair process to customers.
- Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
- Collaborated with team members to troubleshoot complex issues, resulting in successful resolutions.
- Stayed up-to-date on industry trends and emerging technologies to provide relevant solutions for customers'' phone problems.
- Provided exceptional customer service, leading to positive reviews and recommendations from satisfied clients.
- Streamlined repair processes by implementing effective time-management strategies and prioritizing tasks as needed.
- Assisted customers with setting up newly repaired devices, ensuring proper functionality before leaving the store.
Phone Repair Technician
Telefonica
04.2020 - 02.2022
- Stayed up-to-date on industry trends and emerging technologies to provide relevant solutions for customers'' phone problems.
- Collaborated with team members to troubleshoot complex issues, resulting in successful resolutions.
- Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
- Increased repeat business through excellent communication and explanation of repair process to customers.
- Reduced device downtime for clients by performing accurate diagnostics and swift repairs.
- Enhanced customer satisfaction by providing timely and efficient phone repair services.
Education
No Degree - Civil Engineering
Bayburt University
Turkey, Bayburt08.2017
Skills
- Data Recovery
- Network Troubleshooting
- Diagnostic Tools
- Battery Replacement
- Hardware diagnostics
- Water Damage Repair
Timeline
Phone Repair Technician
Walmart
11.2022 - 02.2024
Phone Repair Technician
Telefonica
04.2020 - 02.2022
No Degree - Civil Engineering
Bayburt University