Abdulrahman Khalil
Hilliard
Summary
Dynamic professional with extensive experience at Envoy Airlines, adept in aircraft marshalling and fostering team growth. Excelled in enhancing on-time performance and safety, demonstrating exceptional problem-solving skills and a commitment to operational excellence. Proficient in ground support operations and skilled in promoting team collaboration to exceed targets.
Overview
5
5
years of professional experience
Work History
Lead Ramp Agent
Envoy Airlines
02.2024 - Current
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Guided aircraft into and out of parking positions using hand signals.
Sales Lead
Wholesale PCS
01.2022 - 02.2024
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Associate
Wholesale PCS
01.2020 - 01.2022
Education
Real Estate
Hondros College of Nursing
Westerville, OH05.2022
Foreign High School
Amman, JO06.2019
Skills
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Hazardous materials handling
- Incident reporting
- Weight and balance calculation
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Ramp Agent
Envoy Airlines
02.2024 - Current
Sales Lead
Wholesale PCS
01.2022 - 02.2024
Sales Associate
Wholesale PCS
01.2020 - 01.2022
Real Estate
Hondros College of Nursing
Foreign High School