Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Abdulrahman Mohamud

Abdulrahman Mohamud

Balbriggan

Summary

Results-driven professional with a background in IT Support and Communication Skills for IT Specialists, seeking to transition to the Warehouse Asset Management Technician role at Iron Mountain. Proficient in software applications like Microsoft Office 365, with strong organizational skills and the ability to manage multiple priorities effectively. Committed to delivering high-quality service and ensuring compliance with industry standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Person

Budget Appliances Ltd
05.2024 - Current
  • Sales Performance: Achieve a daily target of one sale per hour, and a weekly goal of 45 sales, through effective communication and customer engagement across various platforms including in-store, email, Meta, WhatsApp, Donedeal, and phone.
  • Customer Interaction: Maintain detailed logs to record key points of conversation and outcomes for both successful and unsuccessful sales, enabling continuous improvement in sales strategies.
  • Order Management: Efficiently process orders using the till system, coordinate delivery schedules, and ensure accurate marking of appliances for a seamless customer experience.
  • Payment Processing: Collect and process payments to facilitate efficient transactions.
  • Guarantee customer satisfaction by offering various options to suit customer needs and aspirations.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.

Sales Assistant

Applegreen
03.2023 - 11.2024
  • Processed transactions accurately while maintaining a high level of customer service.
  • Operated shop in accordance with company policy throughout the night, following the shop checklist diligently.
  • Activated all perimeter alarms to maintain security.
  • Maintained the site's building security throughout the night, without any exceptions.
  • Upheld cleanliness, tidiness, and safety standards in shop area.
  • Ensured accurate price labels on all products.
  • Performed stock rotation, and maintained organised shelf stacking.

Sales assistant

Circle K
12.2023 - 04.2024
  • Processed transactions accurately while maintaining a high level of customer service.
  • Dedicated to serving customers with excellence.
  • Engaged in effective merchandising within the store.
  • Skilfully prepared food and beverages, including K coffee.
  • Maintained cleanliness throughout the entire store premises.
  • Actively contributed to generating sales leads for the fuel card team.

Education

NFQ Level 5 - Full-Stack Software Development

Code Institute

EQF Level 4 - Introduction to Software Development

Code Institute

Certificate - Communication Skills for IT Specialists

Pitman Training

Diploma - IT Support Technician

College of FET

Academic

Derri High school

Skills

  • Attention to detail
  • Microsoft Office: Excel, Word, PowerPoint, Outlook
  • Network installation and troubleshooting
  • Customer Service
  • Friendly and helpful
  • Reliable and responsible
  • Goal-oriented
  • Teamwork and Collaboration
  • Adaptable and flexible
  • Complex Problem-Solving
  • Time management
  • Job Site Safety

Certification

Communication Skills for IT Specialists

Manual Handling

Safe Pass


Languages

English
Fluent
Somali
Native

Timeline

Sales Person

Budget Appliances Ltd
05.2024 - Current

Sales assistant

Circle K
12.2023 - 04.2024

Sales Assistant

Applegreen
03.2023 - 11.2024

EQF Level 4 - Introduction to Software Development

Code Institute

Certificate - Communication Skills for IT Specialists

Pitman Training

Diploma - IT Support Technician

College of FET

Academic

Derri High school

NFQ Level 5 - Full-Stack Software Development

Code Institute

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Abdulrahman Mohamud