Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Abe Koumaiha

West Bloomfield,MI

Summary

Success in managing multiple construction projects within a multimillion dollar resort with teams consisting up to 60+ workers. Some of these projects included, pool building, carpentry, design, and construction of buildings. Over 5 years experience in operations and project management, successfully managing the operations of a large scale resort in lebanon. Including managing multidisciplinary teams, meeting deadlines, conflict resolution, and ensure customer satisfaction. Licensed Real Estate broker with experience successfully selling new and pre existing homes in Michigan. Experience applying exceptional prospecting, building high-value client base through aggressive marketing and personal referrals from satisfied buyers and sellers. Extensive experience in client development, public relations, customer follow-up and property management. Proven talent in effectively communicating with sellers, buyers, banks and mortgage lenders. Reliable home builder completing project tasks with ease and adaptability. Proven skills in carpentry, electrical work and plumbing. Personable construction worker assisting with successful residential and institutional projects in indoor and outdoor work environments. Quick learner that is skilled in hands-on labor and detailed work with wood, concrete and roofing.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Associate Broker

KW Domain
04.2018 - Current
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Developed marketing material for properties.
  • Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.

Project Manager

Qalaa Resort
02.2013 - 02.2017
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed and initiated projects, managed costs, and monitored performance.

Operations Manager

Qalaa Resort
01.2015 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Direct and coordinate financial and budget activities to fund operations, maximize investments, and increase efficiency
  • Develop strategies that improve logistics, processes and procedures as well as operational quality and team efficiency.
  • Build trust and strong long term relationships with vendors, clients, and employees

Country Club Valet Manager

Four Start Valet
10.2011 - 06.2017
  • Developed and implemented policies and procedures for valet increasing productivity and customer satisfaction.
  • Maintained and set a high level of professional appearance, demeanor and ethics in dealing both with guests and the valet team.
  • Investigated damage claims and worked directly with customers to reconcile issues encountered.
  • Planned work schedules, determined hourly wages, assigned duties and supervised workers' activities
  • Frequently lead valet team through rushes consisting of 400+ guests arriving at once.

Skills

  • Negotiations Expert
  • Analytical and Critical Thinking
  • Organizational Skills
  • Team Management
  • Problem Solving
  • Building Codes
  • Property Management
  • Schedule Management
  • Safety Enforcement
  • Heavy Equipment Operations
  • Construction Management
  • Real Estate Sales

Accomplishments

  • Increased memberships at Qalaa by 60% year over year
  • Consistently maintained high customer satisfaction
  • Directed the execution of more than 100 events annually
  • Manage budgets of up to $250,000 for large-scale events
  • Produced all new business through referrals in 2014 at Qalaa
  • Have increased real estate business by 100% year over year.

Certification

- Builders License - Builders license training Institute

- Licensed Real Estate broker - Kaplan

- Appointed Board of Michigan Real estate brokers and salespersons




Timeline

Associate Broker

KW Domain
04.2018 - Current

Operations Manager

Qalaa Resort
01.2015 - Current

Project Manager

Qalaa Resort
02.2013 - 02.2017

Country Club Valet Manager

Four Start Valet
10.2011 - 06.2017
Abe Koumaiha