Summary
Work History
Overview
Education
Skills
Certification
Timeline
StoreManager
Laurie Jobe

Laurie Jobe

Sycamore,IL

Summary

I'm a self-motivated worker seeking a part-time customer service position. I enjoy being part of a team and making people feel comfortable. I have experience in customer service, sales, and medical insurance, and am confident in my ability to excel in this role

Work History

Real Estate Agent/Broker Associate

Willow Real Estate, Inc.
Sycamore, IL
03.2023 - Current
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

Real Estate Agent/Broker Associate

Kettley Realtors
Sugar Grove, IL
12.2002 - 02.2022
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

Customer Service/Licensed Insurance Agent

Country Financial Insurance
Elburn, IL
01.2019 - 12.2019
  • Conducted customer needs assessments to identify appropriate coverage levels and options.
  • Advised clients on their insurance needs and coverage options based on individual requirements.
  • Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
  • Provided assistance with billing inquiries, payment processing, and customer service issues.
  • Maintained accurate records of client information including contact details and policy changes.
  • Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
  • Responded promptly to customer inquiries via phone calls or emails in a professional manner.

Customer Service Representative

Sycamore Park District
Sycamore, IL
03.2018 - 01.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Maintained detailed records of customer interactions, transactions, and comments for future reference.

Illinois Licensed Insurance Representative

Integrated Insurance Brokerage Services
North Aurora, IL
01.1999 - 01.2002
  • Identified, evaluated and addressed customer inquiries regarding insurance coverage.
  • Maintained accurate records of customer interactions and policy information.
  • Provided advice on the best types of insurance policies for customers based on their needs.
  • Conducted regular reviews of existing policies to ensure they remain up-to-date with current industry regulations.
  • Attended conferences, seminars, workshops, and other events related to the insurance industry.
  • Provided guidance and support when filing claims on behalf of clients.
  • Monitored renewals of existing policies and followed up with customers before expiration dates.
  • Ensured all paperwork was compliant with relevant laws and regulations governing the sale of insurance products.
  • Responded to customer inquiries and problems to promote great service.
  • Developed fact-finding interviews to determine the need for coverage.

Overview

25
25
years of professional experience
1
1
Certification

Education

Licensed Real Estate Broker - Real Estate Development

AMP Real Estate
Batavia, IL
12.2002

Licensed Insurance Producer - Insurance

State of Illinois
Schaumburg, IL
01.1999

High School Diploma -

Batavia Senior High School
Batavia, IL
06.1979

Skills

  • Client Needs Assessment
  • Market Monitoring
  • New Home Salesmanship
  • Real Estate Development
  • Social Media Marketing
  • Traditional Marketing
  • Lead Follow up
  • Lender Relations
  • Escrow Management
  • Negotiations Expert
  • Property Assessments
  • Buyers' Agent
  • Contract Negotiation
  • Client Management
  • Clean Driving Record
  • Digital Marketing
  • Leasing and Sales
  • Sales Presentations
  • Highly Professional
  • National Association of Realtors
  • Proficient in Microsoft Office
  • Contracting
  • Homeowners Insurance Knowledge
  • Real Estate Broker Licensed in Illinois
  • Negotiation
  • CRM Software Use
  • Excellent Communicator
  • Honest and Ethical
  • Sales Closing

Certification

  • Illinois Realtors License 475-147871
  • Illinois Insurance License 5336185

Timeline

Real Estate Agent/Broker Associate

Willow Real Estate, Inc.
03.2023 - Current

Customer Service/Licensed Insurance Agent

Country Financial Insurance
01.2019 - 12.2019

Customer Service Representative

Sycamore Park District
03.2018 - 01.2019

Real Estate Agent/Broker Associate

Kettley Realtors
12.2002 - 02.2022

Illinois Licensed Insurance Representative

Integrated Insurance Brokerage Services
01.1999 - 01.2002

Licensed Real Estate Broker - Real Estate Development

AMP Real Estate

Licensed Insurance Producer - Insurance

State of Illinois

High School Diploma -

Batavia Senior High School

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Laurie Jobe