Aviation professional with 7+ years of experiences at a major international airport. Excelled in roles requiring acute problem-solving and effective staff training. Seeking to leverage skills and knowledge to contribute to team success.
Overview
9
9
years of professional experience
Work History
Airport Operations Supervisor
Houston Airport System
Houston, Texas
08.2023 - Current
Supervised day-to-day operational activities and responsible for all aspects of the customer experience, including information booth coverage.
Conducted daily evaluation and inspection of assigned facilities and initiated corrective actions to ensure the airport is five-star quality.
Coordinated maintenance activities with contractors and Houston Airport's maintenance sections to ensure operational integrity.
Responsible for scheduling, work assignments, training, evaluating, and providing feedback to Customer Services employees.
Airport Operations Coordinator
Houston Airport System
Houston, Texas
03.2021 - Current
Inspected and monitor airfield activities to ensure a secure and efficient operating environment by maintaining strict compliance with federal, local, and state regulations.
Coordinated and monitor to ensure the airfield meets all Federal Aviation Administration 139 requirements, and initiated corrective actions as needed.
Coordinate response to aircraft emergencies, HAZMAT incidents, and medical emergencies in accordance with the Airport Emergency plan.
Coordinated maintenance and construction activities, and participated in various phases of emergency management, special projects, wildlife management, and irregular operations.
Performed as a liaison to airlines, tenants, and airport personnel to ensure compliance with airport policies, standards, and procedures.
Enforced airfield safety, operational, and parking regulations and issues notice of violation as required.
Airport Communications Operator
Gate Control Houston Airport System
Houston, Texas
02.2017 - 03.2021
Managed and assigned International Gates, counters, and carousels for foreign flag carriers, and input data to the Flight Information Display System.
Utilized effective problem-solving techniques to provide quality customer assistance to stakeholders.
Responsible for creating and editing departmental and individual reports weekly.
Act as a lead operator on a shift and interface with multiple departments to ensure cross-team coordination.
Education
Master of Business Administration - Data Analytics
Texas A&M University Corpus Christi
12.2026
Bachelor of Business Administration - Management
University of Houston Downtown
12-2019
Skills
Microsoft software applications
Aircraft operations procedures
Airport regulatory compliance
Maintain inspection reports
Operations logs
Title 14 Code of Federal Regulations (14 CFR Part 139)
Timeline
Airport Operations Supervisor
Houston Airport System
08.2023 - Current
Airport Operations Coordinator
Houston Airport System
03.2021 - Current
Airport Communications Operator
Gate Control Houston Airport System
02.2017 - 03.2021
Master of Business Administration - Data Analytics
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