Summary
Overview
Work History
Education
Skills
Awards
Languages
Languages
Timeline
Generic

Abel De La Cerda

Houston

Summary

Dynamic Regional Manager with a proven track record at Precision Tune Auto Care, driving sales and profit growth through exceptional leadership and customer service excellence. Skilled in warranty management and effective communication, I have successfully implemented strategies that enhanced operational efficiency and fostered strong customer relationships.

Overview

27
27
years of professional experience

Work History

Regional Manager

Precision Tune Auto Care
02.2016 - 06.2025
  • Operational oversight in a geographic area.
  • Managing multiple locations and teams.
  • Executing corporate strategies.
  • Maintaining clear and consistent communication.
  • Building relationships with customers.

General Manager

Mcdaniel Auto Care
Houston
10.2013 - 01.2016
  • Greeted customers to create welcoming atmosphere.
  • Oversaw daily operations, managing staff and budgets for optimal efficiency.
  • Ensured operational efficiency to support revenue growth initiatives.
  • Managed staff performance to align with organizational objectives.

Technician / Trainer / Manager

Brake Check
02.2010 - 09.2013
  • Leadership by implementing business strategies.
  • Repaired vehicles.
  • Problem solving.
  • Trained other technicians to use brake lathe, alignment machine and snap on scanner.
  • Trained at five different locations.

Technician

Just Brakes
01.2008 - 01.2010
  • Repaired brake and suspension systems on vehicles.
  • Prepped vehicles for managers to sell work orders.

Shop Foreman / Technician

Gillman Mitsubishi
10.1998 - 06.2007
  • Supervise daily operations
  • Dispatch work orders
  • Lead a team of 17 employees in a 36 bay shop to ensure high quality vehicle repairs and maintenance.
  • Focusing on maximum shop output in a timely manner.

Education

Degree - Gender Studies

Robert E Lee High
Houston, TX
06-1993

Skills

  • Sales and profit growth
  • Leadership
  • Customer service excellence
  • Warranty management
  • Telephone communication

Awards

  • TRIPLE DIAMOND CERTIFIED
  • AC CERTIFICATIONS
  • HUNTER ALIGNMENT

Languages

  • English
  • Spanish

Languages

English
Professional
Spanish
Professional

Timeline

Regional Manager

Precision Tune Auto Care
02.2016 - 06.2025

General Manager

Mcdaniel Auto Care
10.2013 - 01.2016

Technician / Trainer / Manager

Brake Check
02.2010 - 09.2013

Technician

Just Brakes
01.2008 - 01.2010

Shop Foreman / Technician

Gillman Mitsubishi
10.1998 - 06.2007

Degree - Gender Studies

Robert E Lee High