Abel Gonzalez
Houston
Summary
Results-driven Operations and Maintenance professional with 14 years of experience managing facilities operations across retail, residential, and mixed-use portfolios. Expertise in logistics, procurement, and project coordination, coupled with technical proficiency in HVAC, fire safety, plumbing, and electrical systems. Strong communicator skilled in developing policies to enhance operational efficiency and foster relationships with leadership, contractors, and tenants.
Overview
16
16
years of professional experience
Work History
Assistant Facilities Manager
MetroNational
Houston
02.2022 - Current
- Oversaw operations for retail and residential properties, ensuring smooth functionality and tenant satisfaction.
- Supervised and coordinated renovation, construction, and special maintenance projects, ensuring timely completion and adherence to quality standards.
- Cultivated positive working relationships with tenants, homeowners, internal departments, and contractors to enhance collaboration and service delivery.
- Manage annual operating budgets and capital expense budgeting.
- Have sound knowledge of mechanical, electrical, plumbing, and fire safety systems, construction practices, and preventive maintenance for retail and residential assets.
- Present information and respond to questions from groups of managers in asset management and property management.
- Process invoices using automated accounts payable tools and real estate management software.
- Oversee household staff and vendors involved in maintenance related tasks, including housekeepers, gardeners, and service providers.
Quartermaster Assistant
Cy-Fair Fire Department
Houston
10.2020 - 02.2022
- Order, distribute, inventory and stock as necessary all items used for emergency services.
- Ordered, tracked, and reviewed department fire hose, ensuring compliance with testing standards adopted by the Department.
- Order, track and review the department's fire hose and monitor for proper testing of hose to current standards as adopted by the Department.
- Ordered, distributed, inventoried, and stocked all items used for emergency services.
- Assisted in developing and maintaining specifications and bidding processes for equipment, hose, appliances, hazmat supplies, uniforms, bunker gear, PPE, and emergency vehicles.
- Contributed to research and development of equipment and items considered for use in suppression, hazmat, or rescue operations.
- Review with members/employees any new items or items that need to be clarified and training is necessary.
Repair Shop Supervisor
Sunny Sky Products
Houston
10.2016 - 09.2020
- Supervise a small team of technicians and oversee the maintenance and repair of refrigeration units.
- Primary support team leader for facility maintenance.
- Submitted weekly key performance reports to Vice President of Operations, highlighting key metrics and insights.
- Develop standard operating procedures for daily shop tasks and for manufacturing equipment operations.
- Updated equipment tracking system and recorded data to ensure accurate inventory management.
- Update equipment tracking system and input record keeping data.
- Trained personnel on equipment operation theory and basic troubleshooting techniques, enhancing team skillset.
- Submit weekly key performance identifying reports to the Vice President of Operations.
Residential HVAC Technician
One Hour Air Conditioning and Heating
Houston
04.2015 - 10.2016
- Serviced and repaired residential heating and air conditioning systems, ensuring optimal performance and customer satisfaction in the greater Houston area.
- Developed customer relations and present solutions to improve safety, efficiency, and comfort to customers.
- Developed customer relations and presented solutions to improve safety, efficiency, and comfort to customers.
- Maintained accountability of all inventory in service vehicles and provided safety reports, system evaluation reports, and financial documents.
Drivers Training/Lead Technician
US Army, 5th Special Forces Group
Fort Campbell
05.2013 - 04.2015
- Designed, developed, and implemented training curriculum and administrative support for licensing and qualification for military vehicles.
- Ensured curriculum incorporated role specific competencies, policies, regulations and Army standards.
- Evaluated five instructors to uphold curriculum standards, contributing to consistent quality in training delivery.
- Coordinated and scheduled training courses for clients from five companies, enhancing training accessibility and client satisfaction.
- Maintained licensing and qualification records for operators, ensuring compliance with safety standards and local regulations.
- Deployed to Kuwait City for to manage maintenance operations for vehicle and ground support equipment.
Shop Supervisor/Safety Officer
US Army 157th Quartermaster Company
Fort Hood
12.2010 - 05.2013
- Led the team of technicians and maintained thermal fluid systems, boilers, pumps, space heaters, diesel powered generators, and water purification systems.
- Trained personnel in mechanical troubleshooting and repair techniques to enhance equipment reliability.
- Inspected work areas and tools, provided safety training, and ensured compliance with regulatory procedures to minimize unsafe conditions.
Education
Associates Degree - Science
Lone Star College
Skills
- Facility Operations
- Preventive Maintenance Coordination
- Building Systems Management
- Asset and Equipment Management
- Work Order Management
- Budget management
- Vendor coordination
- Process Improvement
- Business operations
- Safety compliance
- Cross Functional Leadership
- Team leadership
- Problem solving
- Bilingual (Spanish/English)
Technical Acumen - Software
MS Office (Word, Outlook, Excel and PowerPoint)
Timeline
Assistant Facilities Manager
MetroNational
02.2022 - Current
Quartermaster Assistant
Cy-Fair Fire Department
10.2020 - 02.2022
Repair Shop Supervisor
Sunny Sky Products
10.2016 - 09.2020
Residential HVAC Technician
One Hour Air Conditioning and Heating
04.2015 - 10.2016
Drivers Training/Lead Technician
US Army, 5th Special Forces Group
05.2013 - 04.2015
Shop Supervisor/Safety Officer
US Army 157th Quartermaster Company
12.2010 - 05.2013
Associates Degree - Science
Lone Star College