ABEL LIRANZO
ALLENTOWN,US
Summary
Experienced sales representative with a diverse background in real estate and food service, leveraging 4 years of expertise in customer engagement and market analysis. Recognized for exceptional communication and leadership abilities, providing bilingual support and a deep understanding of client requirements to drive sales and enhance customer satisfaction. Committed to promoting teamwork and delivering innovative solutions to optimize energy savings and environmental impact. Skilled sales professional with a proven track record of increasing revenue and cultivating strong client connections. Proficient in team collaboration, adapting to evolving needs, and utilizing negotiation, communication, and strategic planning skills. Known for reliability, fostering a productive team environment, and consistently achieving targets.
Overview
4
4
years of professional experience
Work History
Project Manager
Topline Heating and Air
03.2025 - Current
- 30-40 Percent close percentage on Market leads (No Pre-Qualifications)
- Conduct in-home consultations to assess HVAC needs and present tailored heating and cooling solutions.
Educate homeowners on energy-efficient systems, rebates, and financing optionss - Established strong client relationships through effective communication, addressing concerns promptly to enhance customer satisfaction.
- Developed project timelines and budgets, optimizing resource allocation and minimizing costs without compromising service quality.
- Close high-ticket HVAC system sales with a focus on customer satisfaction and long-term value.
- Collaborate with project managers and install crews to ensure smooth post-sale execution.
Sales Representative
Trinity Solar
Reading, Pa
11.2024 - Current
- Door to Door sales and creating leads
- Create Leads and talk to homeowners about solar panels and the program
- Drive solar sales through client engagement and education, achieving substantial revenue growth.
- Collaborate with team to streamline sales processes, enhancing customer satisfaction and retention.
- Analyze market trends to identify opportunities, contributing to strategic planning and execution.
- Resolve customer inquiries efficiently, improving service quality and fostering client loyalty.
- Drive solar energy solutions through consultative sales, identify customer needs, and develop tailored proposals to maximize energy savings and environmental impact
- Guide clients through solar incentive programs, financing options, and permitting processes while maintaining high customer satisfaction rates
- Navigate clients through complex solar incentive programmes, simplifying technical information and ensuring informed decision-making processes
Food Service Worker
Compass Group
Whitehall, Pennsylvania
09.2022 - Current
- Performed opening and closing duties as assigned by management.
- Cleaned kitchen areas, equipment and utensils.
- Assisted in the preparation of food items according to recipes and instructions.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Properly stored all leftover food items after each shift.
- Delivered food orders promptly and accurately to guests tables.
- Operated dishwashing machines safely and efficiently.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Set up, restocked and cleaned dining areas.
- Worked effectively in team environments to make the workplace more productive.
Food Service Worker
Chipotle Mexican Grill
Allentown, Pennsylvania
02.2022 - 07.2024
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Presented orders to guests within anticipated service times.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Assisted management with inventory control and stock ordering.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments on cash register and counted back bills and change to patrons.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Pre Licensed Realtor
Real Estate
Allentown, Pennsylvania
04.2024 - 06.2024
- Researched local zoning regulations and deed restrictions prior to listing a property.
- Compiled comparative market analysis to determine competitive listing prices for sellers.
- Provided guidance to clients throughout the entire process from initial offer to closing date.
- Monitored changes in the real estate industry that could affect the value of a property.
Team Leader/Supervisor
Cedar Fair
Allentown, Pennsylvania
08.2021 - 11.2023
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Maintained positive working relationship with fellow staff and management.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Worked well under pressure and in different physical positions and environmental conditions to complete work on-schedule and on-budget.
- Controlled break schedules and minor labor laws for associates.
- Watched over the kitchen and orders as they are being made.
- Answered the phone and walkie-talkie as other supervisor may need something.
- Ran a food stand under a rush and supervised it.
Education
Associate in Business Administration - undefined
Northampton County Area Community College
Bethlehem, PA07.2025
High School Diploma - undefined
Building 21 Highschool
Allentown, PA06.2023
Skills
- Communication (Expert), Confident and Enthusiastic (Expert), Negotiation and Persuasion (Expert), Bilingual (Expert), Customer Service (Expert), Relationship Building (Expert), Time Management, Food Service, Guest Services (Expert), Microsoft Word, Leadership (Expert), Computer Literacy, Office Skills, Organization, Data Entry, Problem Solving Ability (Experienced)
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales closing
- Sales presentations
- Client service
- Negotiation tactics
- Objection handling
- Cold calling
- Lead generation
LANGUAGES
English (Native), Spanish (Highly proficient).
Hobbies and Interests
Gym and Traveling
Timeline
Project Manager
Topline Heating and Air
03.2025 - Current
Sales Representative
Trinity Solar
11.2024 - Current
Pre Licensed Realtor
Real Estate
04.2024 - 06.2024
Food Service Worker
Compass Group
09.2022 - Current
Food Service Worker
Chipotle Mexican Grill
02.2022 - 07.2024
Team Leader/Supervisor
Cedar Fair
08.2021 - 11.2023
Associate in Business Administration - undefined
Northampton County Area Community College
High School Diploma - undefined
Building 21 Highschool