Abel Montes Herrera
Grand Prairie,TX
Summary
A High energy Car Wash Shift Lead Employee that is always ready to empower team members to meet or surpass company objectives and goals. Effective leadership for the team. Skilled in training employees, building job satisfaction and solving operational problems by using personal experience and collaboration strengths that have been all learned. Successful at keeping customer, business, and staff needs balanced and operations in line with satisfactions and company policies.
Overview
2
2
years of professional experience
Work History
Team Shift Lead
Wash Masters Car Wash
07.2024 - Current
- Greeting and Assisting customers in a friendly and professional manner
- Perform quality car wash express services, and use the appropriate equipment & products at job site
- Inspect vehicles for any damages caused by car wash or other customers, and report to the appropriate personnel
- Fill out incident reports
- Maintain a clean and organized work area at all times.
- Provide exceptional customer service by answering any questions from customers and addressing any concerns
- Get reviews from customers for the Car Wash site
- Selling Car Wash Memberships to customers
- Update information on customer’s memberships
- Provide site sales updates throughout the day with the company group chat
- Train new employees and mentor then to maximize team performance
- Communicate with coworkers and managers
- Follow safety and company policies and procedures at all times
- Completed cash and credit card transactions accurately using POS software.
Construction Worker/Junior Engineer Trainee
Arquitectos Asociados Del Pacifico
06.2023 - 08.2023
- Gathered waste and trash from job sites to be put and disposed in containers to keep job sites clean and organized.
- Loaded, unloaded, and moved materials to and from storage and production areas across cities.
- Helped install new structures, and replaced worn components to make sure the building are built right.
- Worked with more knowledgeable professionals such as architects and engineers, to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and being organized for expected needs.
- Operated power equipment and tools to move materials efficiency.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded and unloaded materials onto trucks and trailers.
- Poured Concrete and smoothen out
- Communicating with clients
- Managed multiple people to ensure they are doing their job and doing it well
- Drawing house & road plans on paper
Education
High School Diploma -
Colleyville Heritage Highschool
Colleyville, TX05-2024
Skills
- Production leadership
- Productivity monitoring
- Operations monitoring
- Employee training
- Shift leadership
- Sales proficiency
- Bilingual
- Time Management
- Communication Skills
- Customer Service
- Working with tools
- Critical Thinking
- Attention to Detail
- Project Management
- Crew coordination
Languages
Spanish
English
Interests
- Gym Workouts
- Team Sports
- Auto Repair/Restoration
- Car Knowledge
- Graphic Design
- Supporting STEM education
- Construction of homes and roads
- Architecture
- Engineering
Timeline
Team Shift Lead
Wash Masters Car Wash
07.2024 - Current
Construction Worker/Junior Engineer Trainee
Arquitectos Asociados Del Pacifico
06.2023 - 08.2023
High School Diploma -
Colleyville Heritage Highschool
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