Abel Wasihun
Lilburn,GA
Summary
Results-driven professional with expertise in team collaboration and code compliance. Managed daily tasks, optimized workflows, and delivered exceptional customer service. Achievements include enhanced service speed and increased client satisfaction across multiple sectors.
Overview
5
5
years of professional experience
Work History
Lead Technician
Take 5 Oil Change
Decatur, Georgia
2023.08 - 2026.03
- Supervised oil change processes, ensuring compliance with quality and safety standards to enhance service reliability.
- Trained new technicians on equipment use and service procedures, facilitating smoother onboarding and operational readiness.
- Managed inventory levels of oil and supplies to support uninterrupted service delivery.
- Provided exceptional customer service by addressing client questions and concerns.
- Collaborated with team members to improve workflow efficiency and service speed.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
Tire and Lube Technician
Mavis Tire
Tucker, Georgia
2023.06 - 2023.07
- Executed tire rotations and replacements to enhance vehicle safety and performance.
- Replaced worn or damaged tires with new ones according to manufacturer specifications.
- Inspected tires for wear and damage, ensuring customer safety.
- Conducted routine maintenance on vehicles, including oil changes and fluid checks.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Utilized diagnostic tools to identify vehicle issues accurately.
- Maintained cleanliness of shop area, ensuring safe and organized work environment.
Food Runner
Ton Ton Ramen
Atlanta, Georgia
2022.02 - 2022.06
- Collaborated with servers to ensure timely service, enhancing customer experience during busy periods.
- Delivered food orders promptly to ensure customer satisfaction.
- Checked all orders for accuracy before leaving the kitchen to uphold quality standards.
- Maintained cleanliness of dining areas and workstations to create welcoming environment for guests.
- Assisted kitchen staff by restocking supplies and organizing ingredients.
Grocery Bagger
Publix
Duluth, Georgia
2021.05 - 2021.11
- Bagged groceries efficiently for customers at a leading supermarket chain.
- Managed bagging tasks to support cashiers during busy shopping periods, enhancing overall service efficiency.
- Assisted customers with packing and transporting purchases to vehicles, ensuring a smooth shopping experience.
- Assisted customers with getting groceries loaded in vehicles.
- Provided friendly customer service, addressing inquiries and concerns promptly.
- Collected shopping carts from designated return areas and parking lot, maintaining organization and accessibility.
- Maintained cleanliness of the store environment by cleaning spills, collecting trash, and mopping floors.
Education
High School Diploma -
Parkview High School
Lilburn, GA2019-05
Bachelor of Science - Forensic Chemistry
Georgia State University
Atlanta, GA2026-03
Skills
- Time management
- Codes compliance
- Effective communication
- Equipment maintenance
- Laboratory techniques
- Quality assurance
- Customer service
- Team collaboration
Affiliations
Volunteer, Eastside Medical Center - Snellville, GA (June 2018 - August 2018)
Timeline
Lead Technician
Take 5 Oil Change
2023.08 - 2026.03
Tire and Lube Technician
Mavis Tire
2023.06 - 2023.07
Food Runner
Ton Ton Ramen
2022.02 - 2022.06
Grocery Bagger
Publix
2021.05 - 2021.11
High School Diploma -
Parkview High School
Bachelor of Science - Forensic Chemistry
Georgia State University