Abenezer Lula
Summary
Motivated Shift Leader passionate about helping team members meet and exceed objectives with compassionate leadership. Attentive associate and operational problem-solver with front-line experience and collaborative nature. Responsible in balancing customer, company and employee needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Bon Appétit Management Company
01.2024 - Current
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints and reported issues to senior management.
- Monitored staff performance to ensure quality standards were met.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
Independent Contractor
01.2023 - Current
- Safely transported passengers to their destinations
- Timely and accurate deliveries of items to residential/business addresses
- Maintained a clean and well-maintained vehicle
- Safe driving record.
Compass Group USA Inc.
01.2021 - 01.2023
- Handled cash/credit card transactions and maintained accurate records
- Served at dining lines
- Replenished food stuff and snacks
- Worked at grill line
- Packed online orders.
Didlake Inc.
01.2020 - 01.2021
- Dusted and moped floors
- Washed windows, door panels and sills
- Cleaned metal surfaces
- Vacuumed carpets
- Cleaned restrooms and replenished restroom supplies.
Rochester Institute of Technology
01.2018 - 01.2019
- Worked for Dinning Commons, Gracie's and Housing Operations at RIT
- Cut vegetables
- Cleaned Dining room tables
- Unpacked received packages
- Stocked snacks, desserts and beverages
- Served at dinning lines
- Cleaned utensils/dishes
- Took out trash and recyclables
- Cleaned dormitory rooms, hallways, and restrooms
- Volunteered in Hurricane relief in Florida.
Education
AAS (Associate of Applied Science) (Pending) - Applied Computer Technology
Rochester Institute of Technology
Skills
- UNIX/Linux
- Windows 2000
- Windows 7
- Windows 10
- Mac OSX
- Microsoft Office Word
- Access
- PowerPoint
- Excel
- Adobe Photoshop
- Adobe Illustrator
- Adobe Xd
- C
- C#
- Java
- HTML5
- JavaScript
- CSS
- Python
- Exceptional attention to details
- Proven ability to follow instructions effectively
- Self motivated and flexible
- Able to work in a high paced environment
References
- Clifford Cisco, cjcfsd@rit.edu, 585-475-5403
- Richard Mercado, richard.mercado@gallaudet.edu, (202) 577-5932 (Text only)
- Temesgen Adugna, 301-328-8880 (Video Phone)
Hobbies and Interests
- Cycling
- Playing Soccer
- Swimming
- Exploring new things and places
Certification
- Techinical Support Fundamentals from Google offered through Coursera
Timeline
Shift Supervisor
Bon Appétit Management Company
01.2024 - Current
Independent Contractor
01.2023 - Current
Compass Group USA Inc.
01.2021 - 01.2023
Didlake Inc.
01.2020 - 01.2021
Rochester Institute of Technology
01.2018 - 01.2019
AAS (Associate of Applied Science) (Pending) - Applied Computer Technology
Rochester Institute of Technology
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