Abena Ennin
New Kent,VA
Summary
Dynamic team member with proven success in team motivation and problem-solving at Flying J Travel Center. Excelled in streamlining workflows for efficiency, enhancing team collaboration, and driving quality improvement. Skilled in conflict resolution and active listening, adept at fostering client support and safety processes. Demonstrated flexibility and organizational skills, committed to excellence and continual learning.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Leader
Pilot Flying J Travel Center
6721 Emmaus Church Rd, Providence Forge, VA 23140
03.2024 - Current
- Provides ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Facilitate decision-making processes within group through open dialogue and consensus-building techniques.
- Streamline workflows for increased efficiency, reducing turnaround times for critical tasks.
- Empower team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Use of critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Working flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Childcare Worker
Critive Critters Learning Center
2701 New Kent Hwy, Quinton, VA 23141
04.2024 - 09.2024
- Floated between different classrooms to assist lead teachers in teaching and planning activities for kids.
- Assisted lead teachers in overall care of kids
- Made the safety of kids a top priority and made sure to report any injuries or accidents to the lead teachers or the directors.
- Constantly made sure learning environments were clean and safe for children.
- Communicated effectively with lead teachers to make sure everything went smoothly even during chaotic hours.
- Effectively took over classrooms when lead teachers were not present
- Made great effort and progress in communicating with kids about worries and problems they encountered.
- Effectively gave feedback to parents of children .
- Built great and necessary relationships with both students and teachers.
Education
High School Diploma -
Martin Van Buren High School
230-17 Hillside Ave., Queens, NY 1142706.2015
Not Completed - General Studies
Brightpoint Community College
800 Charter Colony Pkwy, Midlothian, VA 23114Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Documentation And Reporting
- Quality Improvement
- Daily workflow improvement
- Safety
- Safety processes and procedures
- Client Support
- Cash Handling
- Flexible Schedule
- Client Service
- Issue Resolution
- Influencing skills
- Multitasking
- Organizational Skills
- Active Listening
Certification
A CPR certificate, a certificate for the Virginia Annual Health and Safety for Childcare Staff from Creative Critters.
Additional Information
Firstly, I would like to extend my gratitude for the opportunity of being considered for this position. During my previous and current employments; I have always done my absolute best and my efforts have always been acknowledged by my employers . I was promoted to team leader at Pilot Travel Center within the six to seven months that I have been working there.
I am well aware of how to communicate effectively with people to make sure they are heard and their needs met.
If I am offered this position; I will work diligently to be a good addition to the team.
Timeline
Childcare Worker
Critive Critters Learning Center
04.2024 - 09.2024
Team Leader
Pilot Flying J Travel Center
03.2024 - Current
High School Diploma -
Martin Van Buren High School
Not Completed - General Studies
Brightpoint Community College