Abeni LeDuc
Surprise,AZ
Summary
Driven professional with a proven track record in financial advising and customer relationship building, demonstrated at Arvest Bank through identifying sales opportunities and enhancing customer banking experience. Skilled in cash handling and account management, consistently delivering results by leveraging strong work ethic and financial analysis expertise.
Overview
6
6
years of professional experience
Work History
Teller
Arvest Bank
09.2022 - 09.2023
- Identified sales opportunities and referred customers to branch partners in financial services.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Front of House Employee
Simple + Sweet LLC
03.2022 - 09.2023
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Accurately operated cash register to process customer payments.
IT Assistant
Farmington School District
07.2017 - 03.2022
- Responded to queries on phone, via email or through IT ticketing system.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Set up and maintained [Type] servers.
- Installed and configured software and hardware.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
Education
Associate of Applied Science - Liberal Arts And General Studies
NorthWest Arkansas Community College
Bentonville, AR12.2024
Skills
- Financial Advising
- Cash Handling
- Financial Analysis
- Account updating
- Customer Relationship Building
- Friendly
- Strong Work Ethic
- Account Management
Timeline
Teller
Arvest Bank
09.2022 - 09.2023
Front of House Employee
Simple + Sweet LLC
03.2022 - 09.2023
IT Assistant
Farmington School District
07.2017 - 03.2022
Associate of Applied Science - Liberal Arts And General Studies
NorthWest Arkansas Community College
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