Abera Wakayo
Aurora,CO
Summary
Dedicated Gas Station Attendant with a track record of enhancing customer loyalty at Habesha Petrol, adept in cash handling and customer service. Excelled in resolving complaints and deescalating conflicts, contributing to a significant increase in client base. Collaborated effectively with peers, ensuring operational excellence and maintaining a pristine environment.
Overview
2
2
years of professional experience
Work History
Gas Station Attendant
Habesha Petrol
01.2022 - 03.2024
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Education
Bachelor of Science - Computer Science
Unity University College
Addis Abeba, Ethiopia07-2023
Skills
- Customer service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and collaboration
Languages
Amharic
Native or Bilingual
English
Professional Working
Sidamu Affo
Native or Bilingual
Timeline
Gas Station Attendant
Habesha Petrol
01.2022 - 03.2024
Bachelor of Science - Computer Science
Unity University College
Similar Profiles
Hiba Idris OmerHiba Idris Omer
Teacher at Habesha LearningTeacher at Habesha Learning
Tina GEBREMESKELTina GEBREMESKEL
Restaurant Hostess at Red Sea Habesha RestaurantRestaurant Hostess at Red Sea Habesha Restaurant
Firaol AhmedFiraol Ahmed
Cook/Server Assistant at Habesha Market And RestaurantCook/Server Assistant at Habesha Market And Restaurant