Abhijeet Singh Rathore
Medicine Hat,Canada
Summary
Hardworking College Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients, High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
6
6
years of professional experience
Work History
Guest Service Representative
Hampton Inn By Hilton
Mexican Hat, Alberta
02.2024 - Current
- Assisted guests with check-ins and check-outs in a timely manner.
- Responded promptly to inquiries regarding availability of rooms and rates.
- Handled customer complaints professionally and efficiently.
- Provided guidance to new team members on how to perform tasks correctly.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Front Desk Agent
Quality inn Hotel
Mexican Hat, Alberta
09.2022 - 01.2024
- Managed front desk operations and customer interactions
- Answered phone calls, greeted clients, and handled all front desk responsibilities
- Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems
Research Analyst
High Beam Global - Market Research Solution
02.2022 - 07.2022
- Improved data accuracy by conducting in-depth research and analysis on industry trends and market behavior.
- Enhanced decision-making processes for clients through the delivery of insightful reports and presentations.
- Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
- Boosted team efficiency with rigorous attention to detail and adherence to deadlines when completing projects.
Operations Manager
Travel Starz
12.2019 - 11.2021
- Coordinated travel plans and scheduled appointments
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
- Plan and organize vacation travel for individuals or groups
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Sell single fare tickets and package tours to clients
Airport Operations and Customer Operations
Interglobe Aviation
12.2018 - 12.2019
- Managed front desk operations and customer interactions
- Functioned with expert level proficiency in daily operations, and addressed any challenges with optimism and drive
- Studied blueprints and operations prior to performing inspections
- Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations
Education
MBA - Marketing
Medicine Hat College
Medicine Hat, Ab04-2024
BBA -
JNU
03.2019
High school -
Subodh public school
07.2015
Skills
- Team Leadership
- Cash Flow Management
- Leadership
- Effective Time Management
- Customer Service Skills
- Guest Relations
- Office Administration
- Hospitality Management
- Team Leadership
- Cash Flow Management
- Email outreach
- Cold-calling
- Social selling
- Attention to Detail
Languages
English
Professional
Hindi
Full Professional
Timeline
Guest Service Representative
Hampton Inn By Hilton
02.2024 - Current
Front Desk Agent
Quality inn Hotel
09.2022 - 01.2024
Research Analyst
High Beam Global - Market Research Solution
02.2022 - 07.2022
Operations Manager
Travel Starz
12.2019 - 11.2021
Airport Operations and Customer Operations
Interglobe Aviation
12.2018 - 12.2019
MBA - Marketing
Medicine Hat College
BBA -
JNU
High school -
Subodh public school
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