Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
11 plus years of experience in the field of Healthcare Domain: Provider, life science, Enrollment, claim benefits, billing, claims adjudication, HL7 and EDI.
Overview
11
11
years of professional experience
Work History
Team Lead
Birlasoft Inc
05.2018 - Current
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Managing team of 12-14teammates in Agile methodology.
Manage and organize scrum meetings with team to meet timelines committed to client.
Creating plans for project execution keeping sla in mind.
Performed Analysis, Design, Development, and Testing of code to defined deadlines and exacting standards.
Worked in tandem with the Development team to provide technical solutions and mentoring as necessary to the whole team.
Worked with system architects to prepare high level application designs.
Worked with business, clients, or product owners to understand business needs.
Delegating through the project and working with multiple teams to keep productivity aligned with timelines.
Product Analyst
Sutherland Healthcare Solutions
01.2017 - 02.2018
Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
Gathered product requirements and Managed product roadmaps, scope, and timelines for product lifecycle.
Organized and led interdepartmental strategic planning sessions to set project milestones. Documented functional and business requirements in collaboration with the product development team
Prepare test cases and test scripts for end-to-end testing of interfaces in test and production environment before and after implementation for applications like GE PMA, EMR, and EHR. Testing of Healthcare Provider’s applications including Practice management and electronic health record.
Prepare and execute SQL query for system information gathering of the EHR and interfaces.
Giving support to client post implementation, solving issues/ production bugs raised by the client.
Mentored new team members to understand the process.
Performed integration testing of the EMR, PM application and interfaces post upgrade and report bugs in the system.
Senior Software Engineer
Syntel
03.2013 - 12.2016
Support project teams in primary research coordination, analysis and creation of Solutions documents and Test strategies
Working knowledge HL7, ICD, Claims Management, Adjudication, Enrollments, EDI
Fruitfully interacted with Developers to visualize the functional aspects of the system under development.
Involved in Functional Testing, System Testing and Regression Testing.
Creating test plans and writing/running automated test scripts to pinpoint software defects, track bugs, close open defects and validate functionality.
Mentored new team members to understand the healthcare domain.
Education
Bachelor of Science - Electronics And Communication Engineering
BPUT
Bhubaneswar, India
06.2012
Skills
Customer Focus
Healthcare domain expertise
Salesforce CRM expertise
Agile certified
Resource Allocation
Quality Control
Product Management
Business Requirement Analysis
Timeline
Team Lead
Birlasoft Inc
05.2018 - Current
Product Analyst
Sutherland Healthcare Solutions
01.2017 - 02.2018
Senior Software Engineer
Syntel
03.2013 - 12.2016
Bachelor of Science - Electronics And Communication Engineering
Direct Bill Service Representative at United States Liability Insurance GroupDirect Bill Service Representative at United States Liability Insurance Group