Abhinav Pande
Technical Program Manager
Cypress,CA
Summary
Technical Project/Program Management Tech-savvy and detail-oriented professional with extensive experience in overseeing, planning, and executing large-scale technical programs for top-tier organizations in alignment with time and budgetary constraints. Skilled in developing innovative solutions and technology plans to deliver value, while complying with business objectives and industry-standard best practices. Expert in developing and executing innovative programs supporting the tactical direction of organization. Proven ability to define innovative methods and robust methodologies for software development operations. Adept at building clarity and consensus on technical topics for a wide range of audiences. Track record of spearheading high-performance teams to ensure maximum success rate in achieving company goals in an extremely competitive business environment.
Overview
15
15
years of professional experience
Work History
Technical Program Manager
07.2022 - Current
- Offer technical expertise to product development, coordinate progress of new technologies with IT engineers, and ensure timely delivery of product
- Manage IT goals and roadmaps, monitor and communicate progress, and define functional requirements for new products and features
- Analyze infrastructure of organization and develop new technical products to meet user needs
- Built a regression prevention framework to simulate issues in pre-prod before they actually happen in prod
- Built a yearly framework to automate development and testing of 20+ apps as part of Apple annual iOS version upgrade and developer SDK update
Sr. Technical Program Manager
Netflix
11.2021 - 07.2022
- Introduced workshop portal, animation connect, crew tracker, complexity management tools to improve quality and reduce maintenance cost
- Conducted placement between NAS (Netflix Animation Studio) and AST (Animation Studio Tech)
- Clarified inter dependencies between nine Cross functional internal and external teams
- Managed Pre-Mortems, Standup’s, Demos, UAT, Beta and Product Launches
- Played a vital role in recognizing and lessening risks with Infosec, DSE, NCSE, Storage and other teams
- Reported progress to higher management on the overall health of Animation program on weekly basis
- Implemented best practices for program management to achieve business goals at Netflix
- Launched Animation Studio Technology Team at Netflix
- Innovated 11 new workstreams from animation re-plan to divide and conquer large projects
- Directed RAID log for the complete animation program with 80+ resources.
Lead Program Manager
MUFG Union Bank
Monterey Park, CA
02.2016 - 07.2021
- Cooperated with corporate treasury group, and provided 2052a regulatory requirements to facilitate merger of MUFG with Union Bank
- Followed appropriate security protocols for data protection by engaging with Risk Management and Cyber Security to identifying and alleviating risks
- Launched new Office365 and mentored 1200+ multi-departmental employees and assisted 14k+ with developing email system to Office365
- Oversaw $4M project, cooperated with various departments to categorize incorrect fees charged on customer accounts, notify customers, and deliver settlement
- Secured $3M+ per year in recurring non-compliance fees for the bank
- Encouraged the team to move from Waterfall to Agile methodologies to reduce resource waste
- Transferred 5PB of data from on-prem to cloud for efficient measuring of data.
Program Manager
Kaiser Permanente
Pasadena, CA
07.2013 - 01.2016
- Steered efforts of multiple high-profile projects at one time by overseeing complex software development and third-party software integration projects
- Oversaw several projects, such as ICD-9 to ICD-10 conversion project, in new product growth, product reform, system employments, and operational developments
- Implemented projects as per schedule within budgetary and time limitations by developing scope as well as detailed project plans, budgets, timelines, communication plans, reporting, and deliverables.
Lead Project Manager | Project Manager
Kaiser Permanente
Pasadena, CA
12.2007 - 06.2013
- Developed corporation’s PMO standards and contributed in lessons learning to manage organizational process assets by engaging with other project managers
- Created business process models, defined innovative deliverables and enabled critical success factors, comprising development of KPIs, offering results to senior management
- Conducted feasibility analysis on new structures and scoped progress efforts for three generations of product in reducing failure
- Received promotion from Project Manager to Lead Project Manager by demonstrating exceptional performance at the organization
- Improved 27% process efficiency by overseeing daily recourses, including management and assessment of onshore and off-shore teams.
Sr. Technical Program Manager
Remitly Inc
- Recognized process gaps for enhancement of customer success team by implementing COGNIGI (Conversational AI) Chatbot competences in just 3 months
- Condensed 21% of call transfer volume in first quarter in POC.
IT Project Manager
JP Morgan Chase
Columbus, OH
- Secured $4M in recurring costs for the company by overseeing broad regulatory project in company history and provided better quality than competitors in the market
- Reduced 3% customer attrition and led 200+ sales training and marketing staff resulting in improving knowledge and combination of complex information, boosting inclusive customer satisfaction.
Education
Master of Business Administration - undefined
Bachelor of Science - Computer Engineering
Microsoft Certified: Azure Data Fundamentals, Microsoft CSM (Certified Scrum Master), Scrum Alliance | Grokking the System Design Interview, Educative, Inc. Hadoop and Big Data Hadoop and Big Data - undefined
Oracle PL/SQL Developer Certified Associate, Oracle | Project Management Professional (PMP), Project - undefined
Skills
- Software Project Management
- Program Planning & Execution
- SDLC Methodologies
- Database Administration
- Data Architecture & Security
- Budgeting & Cost Control
- Requirements Analysis
- Change Management
- Risk Assessment & Mitigation
- Stakeholder Management
- Supplier & Vendor Management
- Reporting & Documentation
- Technical Proficiencies
- Informatica Power Center, Tableau, Oracle, DynamoDB, Redis, Cassandra, PostgreSQL, Teradata, MS SQL Server, Smartsheet, MS Visio, MS Project, Word, Excel, Power Point, PRISM, Big Data, Hadoop, TOAD, DB Visualizer, Amazon RDS, Bugzilla, Jira, MS CRM tools, Pivot Tracker, SQL, PL/SQL, HTML, XML, Python, Swift, PHP, IBM Z/OS, Windows, MacOS and UNIX
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- Data Analysis
- Enterprise Software Implementation
- Team Member Development
- Building Technical Teams
- Technical Specifications
- Project Planning
- Agile Principles
- Cost Estimates
- Competitive Benchmarking
- Process Improvement Initiatives
- Client Relationships
- Technical Guidance
- Product Integration
- Production Work
- Mission Critical Applications
Timeline
Technical Program Manager -
07.2022 - Current
Sr. Technical Program Manager - Netflix
11.2021 - 07.2022
Lead Program Manager - MUFG Union Bank
02.2016 - 07.2021
Program Manager - Kaiser Permanente
07.2013 - 01.2016
Lead Project Manager | Project Manager - Kaiser Permanente
12.2007 - 06.2013
Sr. Technical Program Manager - Remitly Inc
IT Project Manager - JP Morgan Chase
University of California - Master of Business Administration,
State University of New York - Bachelor of Science, Computer Engineering
University of La Verne - Microsoft Certified: Azure Data Fundamentals, Microsoft
CSM (Certified Scrum Master), Scrum Alliance | Grokking the System Design Interview, Educative, Inc.
Hadoop and Big Data Hadoop and Big Data,
Management Institute - Oracle PL/SQL Developer Certified Associate, Oracle | Project Management Professional (PMP), Project,