Abhishek Chauhan
Technical Manager
Carver,Minnesota
Summary
Meticulously organized Technical Manager with eighteen years of experience. Specialized in eCommerce applications and supervised Commerce Payments Team. Passionate and technical engineering leader with a sound record of solution-based critical thinking and positive results.
Overview
18
18
years of professional experience
9
9
Certifications
Work History
Technical Program Manager
Zimetrics Technologies
7 2023 - Current
- Streamlined project delivery by implementing agile methodologies and optimizing team collaboration.
- Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
- Developed diagrams to describe and lay out logical operational steps.
- Closely involved with Team in Solution designing, reviews and testing
- Enhanced software quality by conducting thorough code reviews and implementing automated testing tools.
- Reduced technical debt through proactive identification and resolution of system bottlenecks and architectural issues.
- Championed process improvements, introducing streamlined workflows that increased productivity across teams.
- Coordinated and planned operational meetings to reduce inter-departmental redundancy.
- Managed vendor relationships to ensure timely deliveries and adherence to contract terms for optimal results.
- Successfully managed multiple simultaneous projects while adhering to strict deadlines for optimal progress tracking.
- Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
- Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
- Fostered a culture of continuous learning by providing ongoing mentorship opportunities for team members seeking professional growth.
- Delivered training sessions for newly hired team leaders and management staff.
- Act as the primary point of contact for production issues and escalations
- Utilize technical expertise to troubleshoot complex production issues
- Developed a series of reports using complex SQLs that provided actionable insights, resulting in improved business strategies and decision-making
- Regular communication with Product to understand priorities, discuss roadmaps and timelines
- Facilitated seamless communication and collaboration among team members located in multiple time zones
Software Engineering Manager
Cybage Software INC.
03.2014 - 07.2023
- Led a team of engineers to deliver high-quality software solutions in a timely manner, ensuring customer satisfaction and business growth.
- Technical leadership in Payments, Subscriptions and Shopper APIs areas
- Improved software development processes by implementing agile methodologies and facilitating cross-functional team collaboration.
- Championed best practices in software architecture, code quality, and testing within the engineering organization to maintain high standards of excellence.
- Collaborated with product managers to define clear project requirements, aligning engineering efforts with business goals.
- Increased overall team productivity through continuous process improvement initiatives and effective resource allocation.
- Developed comprehensive documentation for internal software systems, improving knowledge sharing among team members and reducing onboarding time for new hires.
- Reduced production defects by implementing thorough code reviews and automated testing strategies.
- Resolved critical production issues quickly and effectively by leading incident response efforts during system outages or security breaches.
- Mentored junior engineers and fostered professional growth, resulting in increased individual contributions to the team''s success.
- Solution design and development for customizing system using Java, Spring framework, Web services(Soap/Rest), Oracle etc
- Represented on behalf of Client for PCI external audit
- Worked on 3DS2.0 Digital Payment Security, SEPA industry standard, PCI compliance etc
- Acquired proficiency in commerce Payments being subject matter expert
- Worked side by side with Team in Solution design, development, reviews, testing, and production support
- Two years of dedicated production support for all areas of commerce product
- Technical background provides highly-credible leadership to technical teams and accurately and objectively evaluate project risks and issues
- Implemented training initiatives that resulted in a measurable increase in team productivity or performance.
- Facilitated seamless communication and collaboration among team members located in multiple time zones
- Conducted initial screenings of candidates within the organization as well as for Client's organization.
Tech Lead
Cybage Software Pvt. Ltd.
02.2006 - 03.2014
- Hands on coding experience with Java and other technologies involving Core Java, Struts, Servlets, JSP, AJAX, Hibernate, Spring Framework, Apache Tomcat 6.0.13, JBoss 4.0, XML, Ant 1.6.5, Maven
- Worked in several roles starting from Java developer to Module lead to leading team as System Analyst
- Team sizes ranging from 2 to 20 engineers
- Involved in Solution design, development, unit testing, coordinating with quality teams and production support
- Applying analytical skills for evaluating information carefully and help team to solve complex problems
- Training Teams on Java technologies
- Worked as a developer on some projects with 1 or 2 members with huge responsibilities and able to get more business to organization
- Communicating upwards and downwards to link between stakeholders and individual contributors
- One of the few member's of organization's Center of Excellence team.
Education
Master of Business Administration -
Amity University
Post Graduate Diploma in Advanced Computing - undefined
Centre for development of Advanced Computing (C-DAC), Pune
Bachelor of engineering, Computer Science - undefined
RGTU University
Skills
Java
Web Services
Spring Framework
JavaScript
JUnit
JSP
Jenkins
Servlet
Confluence
Git
Jira
Agile Methodology
Maven
Kafka
Elasticsearch
Oracle
MySQL
PostgreSQL
RDS
JDO
SQL Server
Cassandra
Docker
AWS
Outsystem Low Code Platform
Celigo
Python
raspberryPI
Bitbucket
Shopify
HubSpot CRM
NetSuite
Agile Methodologies
Certification
AWS Certified Cloud Practitioner
Timeline
Software Engineering Manager
Cybage Software INC.
03.2014 - 07.2023
Tech Lead
Cybage Software Pvt. Ltd.
02.2006 - 03.2014
Technical Program Manager
Zimetrics Technologies
7 2023 - Current
Master of Business Administration -
Amity University
Post Graduate Diploma in Advanced Computing - undefined
Centre for development of Advanced Computing (C-DAC), Pune
Bachelor of engineering, Computer Science - undefined
RGTU University