Sanjay Venkat
Southlake,TX
Summary
- Seasoned IAM Service Delivery Manager and Technical Architect with over 20 years of experience in the IT industry.
- Demonstrated track record of leadership , business development, problem solving and relationship management in Cybersecurity and Digital Identity domains.
- Successful history of architecting and engineering IAM solutions, delivering comprehensive security services, strategic program execution, process optimization, enhancing organizational efficiency and ensuring compliance with regulatory standards.
- Highly skilled in RFP response, SOW creation, SLA management, vendor and supplier relationships, building new teams, developing cross-functional partnerships and new technology deployment.
- Proficient in risk assessment, identity governance, access management and privileged access management.
- Adept at client engagement, cultivating stakeholder confidence, driving operational excellence , resolution of complex issues and promotion of customer satisfaction.
- Committed to creating value for customers and outstanding business outcomes through innovative solutions and exceptional service that exceeds SLA targets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Charles Schwab
02.2025 - Current
- Spearheaded a comprehensive identity security solution implementation to detect, prevent, and eliminate identity-related risks at every point in the identity lifecycle through integration of PingFederate with Hypr Authenticate, Hypr Adapt and Hypr Affirm.
- Replaced passwords and shared secrets with a secure passkeys ecosystem.
- Proactively enforced step-up authentication and block fraudulent logins based on comprehensive, real-time risk intelligence.
- Automated identity verification processes throughout the entire identity lifecycle and achieve compliance with global regulations and internal security frameworks leveraging AI/ML algorithms.
- Protected employees and customers from credential phishing, fraud and credential-based breaches with secure, frictionless and passwordless authentication.
- Prevented credential stuffing, MFA fatigue, MITM, help desk social engineering, synthetic identities and deepfakes.
- Developed custom analytics dashboard for Splunk
Service Delivery Manager
Accenture
03.2022 - 12.2024
- Managed end-to-end service delivery operations for multiple IAM projects successfully leading teams of technical architects, subject matter experts, engineers, functional analysts, testers and project managers.
- Led strategy and assessment workshops to guide strategic planning and roadmap development towards an enhanced IAM maturity model.
- Spearheaded the design and implementation of a comprehensive IAM program that reduced user on boarding time by 60%, improved security controls, and increased compliance rates.
- Delivered multiple projects, such as Single Sign-On, Multi-Factor Authentication roll outs and Role-Based Access Control, ahead of schedule and within 95% of budget, resulting in enhanced security posture and user satisfaction.
- Automated and streamlined access provisioning and de-provisioning processes, optimized service processes and improved service delivery times from several days to less than 24 hours achieving 99.9% accuracy and decreased operational costs.
- Led a risk mitigation strategy that decreased identity-related security incidents by 40%, using stronger authentication methods and improved privilege access controls.
- Successfully passed audits for compliance frameworks like SOC or GDPR through robust implementation of IAM policies and access controls.
- Led implementation of user migration to PingOne MFA for 180,000+ users across multiple geographic locations, reducing provisioning time by 70%
- Managed privileged access security program using CyberArk, covering 2,500+ privileged accounts. Established IAM governance framework reducing audit findings by 65%
- Implemented SailPoint IdentityIQ for role-based access controls across 200+ applications.
- Automated access certification campaigns, increasing completion rate from 65% to 95%
- Fostered cross-functional collaboration between IT, HR, and security teams to implement a unified IAM strategy that better aligned with business needs.
Technical Lead
Accenture
03.2021 - 02.2022
- Led the migration of over 1200 applications to PingFederate and over 350,000 users to PingDirectory to provide secure and scalable Single Sign-On (SSO) for improving user experience and reducing the need for multiple logins.
- Enhanced API security by integrating PingAccess for centralized access control, ensuring policy-driven access while reducing unauthorized attempts by 40%.
- Reduced Single Sign-On (SSO) response times by 50% through proper configuration of PingFederate and load balancing techniques, leading to faster access for end-users and increased productivity.
- Streamlined token validation and lifecycle processes using PingFederate, reducing token-related issues and improving session management reliability across the enterprise.
- Rolled out PingID MFA to enhance organizational security with multi-factor authentication, significantly reducing phishing-related breaches by over 85%.
- Implemented adaptive authentication policies leveraging PingOne Protect's risk-based mechanisms to detect and mitigate suspicious user behaviors in real-time.
- Migrated legacy IAM solutions to the PingOne DaVinci platform, ensuring a seamless hybrid integration that supported both on-premise and cloud environments, improving system scalability and reducing operational overhead.
- Led ongoing enhancements and periodic reviews of PingIdentity implementations, continuously improving IAM processes based on emerging security needs and industry trends.
- Developed and delivered IAM training sessions to internal staff, enhancing their understanding of security protocols and reducing unauthorized access incidents.
- Linked IBM Security Verify Governance with the identity store to allow the platform to synchronize user accounts, roles, and group memberships.
- Defined roles that align with business processes and user access requirements.
- Configured Role-Based Access Control, Attribute-Based Access Control, Separation of Duties to ensure compliance with regulatory frameworks such as PCI-DSS, SOC, and HIPAA.
- Implemented Access Certification Campaigns, provisioning and de-provisioning workflows.
IAM Integration Engineer
Bank of America
09.2019 - 02.2021
- Company Overview: Global Information Security
- Partnered with NCR, RS2, PAX Technologies and CyberSource to design and implement next generation payment solutions for clients and customers across all segments of the bank using PingIdentity products.
- Integrated multiple bank and customer applications with PingFederate using custom adapters, authentication policies, Azure HSM and Object Graph Navigation Language to deliver Single Sign-On solutions with multi-factor authentication.
- Engineered and implemented Single Sign-On integration between the bank and Relying Parties following OpenID Connect standards and best practices.
- Migrated numerous applications from SiteMinder to PingAccess using KPMG Access Management Orchestration Suite. Implemented PingAccess policies to support role based access control.
- Integrated applications with PingOAuth to access back-end services and protected resources. Leveraged OpenID Connect for end user identity verification using different grants types.
Integration Engineer
Verizon Business
12.2012 - 07.2019
- Company Overview: Synchronous Technologies
- Administer, coordinate, and implement technical solutions relating to interactive business application systems utilizing identity-as-a-service solution that includes identity proofing, credential issuance (NIST level 3), strong authentication, digital signature services and Verizon Universal ID mobile application.
- Assist and work with systems developers to integrate architecture and implement new systems. Worked with the U.S. Department of Homeland Security (DHS) to implement E-Verify system.
- Develop and recommend related technical policies and procedures trains staff, work teams, and users as assigned.
- Deliver and articulate effective presentations to end users and customers, presenting technical content to small and large audiences helping them realize the full value of identity products and services.
- Evaluate existing and newly integrated business systems including software, applications programs, and functional enhancements to ensure high quality services
- Maintain current knowledge of technology advancements and system enhancements; and ensure business processes provide effective data integrity and efficient systems operations.
Education
M.S - Computer Science
University of South Florida
Skills
- Strategic Leadership
- Project Management
- Team Management
- Relationship Management
- RFP Response
- SOW Creation
- Service Level Agreement
- Financial Management
- Identity and Access Management (IAM) Architecture and Engineering
- Customer Identity and Access Management (CIAM)
- Identity Governance Administration (IGA)
- Privileged Access Management (PAM)
- RBAC
- PBAC
- PKI
- SSO
- MFA
Service Delivery
Technical
- PingDaVinci
- PingFederate
- PingAccess
- PingDirectory
- PingOne Protect
- PingID MFA
- IBM Security Verify Governance
- Entra ID
- Machine Identity
- Hypr Authenticate
- Hypr Affirm
- Hypr Adapt
- Java
- SQL
- LDAP
- Azure
- Active Directory
- Cloud Infrastructure
Certification
- CyberArk Certified Trustee
- PingFederate
- PingAccess
- PingDirectory
- Ping DaVinci
- SailPoint IdentityNow
- Azure AZ-900
- IBM Practical Quantum-Safe Cryptography
Timeline
Technical Program Manager
Charles Schwab
02.2025 - Current
Service Delivery Manager
Accenture
03.2022 - 12.2024
Technical Lead
Accenture
03.2021 - 02.2022
IAM Integration Engineer
Bank of America
09.2019 - 02.2021
Integration Engineer
Verizon Business
12.2012 - 07.2019
M.S - Computer Science
University of South Florida
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