Abhishek Karki
ASSISTANT MANAGER & LEADS SALES ASSOCIATE
Manassas,VA
Summary
Performance-driven and motivated with a proven success in achieving extraordinary results while being pro-actively involved in numerous extracurricular activities. Offering an extensive experience, well-developed communication and time management skills, and the important ability to think critically and solve complex problems.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Mobilesentrix
Manassas, Virginia
07.2023 - Current
- Supervised day-to-day operations to meet performancE and service expectations.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Lead Sales Associates
VABC
Herndon, VA
04.2023 - Current
- Developed and maintained knowledge of current sales and promotions.
- Performed inventory control procedures to manage stock.
- Processed and stocked merchandise in accordance with store standards.
- Handled cash register operations and customer transactions to process payments.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Data Center Security Officer
Securitas Security
Sterling, VA
05.2023 - 07.2023
- Maintained a secure environment for sensitive data with diligent surveillance and incident response protocols.
- Conducted thorough investigations following incidents, identifying root causes, and implementing corrective actions to prevent recurrence.
- Managed access control systems, ensuring only authorized personnel had entry to restricted areas within the facility.
- Enhanced data center security by implementing strict access control measures and monitoring systems.
Customer Service System Operator and Cash Handling
Western Union
Kathmandu, Nepal
01.2022 - 10.2022
- Welcomed customers and helped determine their needs.
- Managed daily reconciliation activities thoroughly, ensuring all transactions were accurately documented and accounted for.
- Improved efficiency of money transfers by staying up-to-date on currency exchange rates and understanding regulatory requirements for international transactions.
Unarmed Security
Gurkha Security Service
Kathmandu, Nepal
12.2020 - 12.2021
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Bharat Institute of Engineering & Research
DELHI 06.2018 - 02.2020
Skills
- Customer Service, Compliance, Cash Handling
- Security Protocols, Incident Response
- Leadership, Sales Training, Inventory Management, Merchandising
- Customer Service, Compliance, Cash Handling
Timeline
Assistant Manager
Mobilesentrix
07.2023 - Current
Data Center Security Officer
Securitas Security
05.2023 - 07.2023
Lead Sales Associates
VABC
04.2023 - Current
Customer Service System Operator and Cash Handling
Western Union
01.2022 - 10.2022
Unarmed Security
Gurkha Security Service
12.2020 - 12.2021
High School Diploma -
Bharat Institute of Engineering & Research
06.2018 - 02.2020
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