Swati Saxena
Atlanta,Georgia
Summary
Detail-oriented Business Operations Manager adept in efficiently solving problems through proven analytical and conflict resolution skills. Offering several years of dedicated service working with successful organizations.
Overview
3
3
years of professional experience
Work History
Business Operations Manager
HCL Technologies
Noida, Uttar Pradesh
08.2006 - 09.2007
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with regulatory requirements and industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Supervised day-to-day workflow of office personnel ensuring deadlines are met efficiently.
Administrative Lead
CSC
Noida, Uttar Pradesh
07.2005 - 07.2006
- Coordinated meetings and events for internal staff as well as external clients.
- Managed office operations and procedures to ensure organizational effectiveness and efficiency.
- Tracked inventory levels of supplies required by the office staff on a regular basis.
Marketing Executive
Standard Chartered Bank
Mumbai, Maharashtra
09.2004 - 06.2005
- Generated leads through direct mailers or other outreach methods like cold calling or emails.
- Maintained an up-to-date database of customers' contact information.
- Produced weekly reports on overall sales and new customer onboarding.
Education
MBA - Business Administration
UP Technical University
Bareilly, Uttar Pradesh07-2004
Skills
- Financial Management
- Staff Management
- Business Administration
- Client Service
Timeline
Business Operations Manager
HCL Technologies
08.2006 - 09.2007
Administrative Lead
CSC
07.2005 - 07.2006
Marketing Executive
Standard Chartered Bank
09.2004 - 06.2005
MBA - Business Administration
UP Technical University
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