Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hi, I’m

Preeti Kant

Madison,WI
Preeti Kant

Summary

Dynamic Lead Business System Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.

Overview

10
years of professional experience
3

Certificates

Work History

Wipro Technologies

Lead Business Systems Analyst
05.2021 - Current

Job overview

  • Collected, defined and analyzed business requirements.
  • Trained business personnel in use of systems.
  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Coordinated data migration and consolidation efforts.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.

HSBC Bank

Business Analyst
02.2016 - 02.2020

Job overview

  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Generated business intelligence reports to inform strategic decision-making.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Provided technical support for troubleshooting analytics and reporting issues.

HSBC Bank

Relationship Manager
07.2010 - 02.2014

Job overview

  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Participated in industry events and trade shows to promote products and services.

Education

Pune University
INDIA

MBA (Marketing)
01.2010

Skills

  • IIBA Certified
  • Scrum Master Certified
  • CBAP Certified
  • Business Analysis
  • JIRA
  • CONFLUENCE
  • Visio
  • Trello
  • SQL
  • ETL
  • Work flow analysis
  • Document Analysis

Certification

  • Certified Scrum Master (CSM), Scrum Alliance, 01/2021
  • IIBA-AAC Certified, IIBA, 05/2021

Timeline

Lead Business Systems Analyst

Wipro Technologies
05.2021 - Current

Business Analyst

HSBC Bank
02.2016 - 02.2020

Relationship Manager

HSBC Bank
07.2010 - 02.2014

Pune University

MBA (Marketing)

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Preeti Kant