Abibat Abeshin
Richmond,TX
Summary
Results-oriented Scrum Master/Business Analyst with 5+ years of expertise in Waterfall and Agile methodologies,
encompassing Scrum, Safe, Lean, and Kanban. Proficient in Agile tools and practices, including User Stories and
Continuous Integration. Demonstrates effective communication, presentation skills, and elicitation of
functional/non-functional requirements. Successful in cross-cultural team collaboration, backlog management, testing,
and change/defect processes. Possesses advanced negotiation and conflict resolution skills. Intelligent coordination of
Agile events, including sprint planning, daily scrum, reviews, retrospectives, stakeholder meetings, and Agile Release
Team (ART) events. Proven ability in analyzing complex issues, prioritizing product backlogs for ERP modules, and
facilitating consensus among diverse teams. Acts as a bridge between customers and development teams, providing
valuable insights for problem-solving. Emphasizes regular communication with customers and contributes to
decision-making processes by evaluating tradeoffs. Demonstrates a strong commitment to root cause analysis and
collaboration with design and technical teams. Responsible for evaluating the impact of work and reporting key metrics
to stakeholders.
Overview
6
6
years of professional experience
Work History
Business Analyst
Financial Derivation INC
HOUSTON, TX
12.2021 - Current
- Support requirements elicitation, prioritization, validation, and documentation
- Serve as a liaison between the development team and project stakeholders to resolve issues
- Perform test management, including change control and tracking changes identified in system testing and regression testing
- Support all aspects of mobile application implementation and outcome documentation
- Perform testing and validation activities surrounding mobile iterative releases
- Collaborate with the development team and stakeholders on found issues to ensure timely resolution
- Develop test plans and test cases, manage system testing, and coordinate User Acceptance Testing (UAT)
- Collaborate with the development team and stakeholders on found issues to ensure timely resolution.
- Enhanced customer satisfaction scores by 25% through the implementation of a customer feedback system
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
- Evaluated potential investments by performing financial analyses to assess profitability and viability within the company's long-term strategy.
Business Analyst
Glenlake Associate
, TX
01.2019 - 10.2021
- Conducted training sessions for project teams and evaluated the effectiveness of system implementations.
- Comprehensive documentation of system modifications, configurations, and workflow charts
- Designed functional and integration test plans/scripts and performed testing activities will be conducted meticulously
- Regularly maintained version control of documentation
- Researched problems and plan solutions, coordinated development to meet business requirements. Keep up to date with security updates and improvements and implement improvements as appropriate.
- Boosted quarterly sales by 20% through the implementation of a new customer engagement strategy
- Contributed to established digital accessibility regulations and standards.
- Attended sessions and conducted interviews with stakeholders.
- Managed and executed system conversion activities, including reporting, data mapping, system configuration, and data analysis.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Business Analyst/Scrum Master
First Leadersoft Inc
, TX
03.2018 - 12.2018
- Anticipated and resolved software problems is a strength, and I'll diligently prepare and submit status/trip reports as required
- Led cross-functional teams to successful project completion, fostering collaboration among diverse stakeholders.
- Triage production issues and work with the development team and end-users to resolve them.
- Reduced project delivery time by 15% by optimizing team workflows and implementing Agile methodologies.
- Developed user acceptance test scripts (UAT) and support testing efforts.
- Dedicated to building and maintaining positive customer relationships
- Experienced ownership of the customer request queue, ensured timely and accurate responses to their needs
- Participated in user acceptance testing and conducted functionality testing.
- Supported Agile team collaboration, accountability and visibility through thoughtful orchestration of team dynamics, goal setting and talent recruitment.
- Facilitated daily Scrum meetings to debrief progress, troubleshoot snags and establish goals for following day.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Removed impediments to product success, leveraging cross-functional Scrum team talent to provide targeted solutions to unprecedented program errors.
- Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.
Education
Ordinary National Diploma - Banking and Finance
Osun State College of Technology
Esa Oke, Osun State05.2003
Associate Degree - Banking And Finance
Osun State College of Technology
Esa- Osun State07.2007
Scrum Master Accreditation Certification -
International Scrum Institute, Business Analysis
Switzerland04.2017
Skills
- Methodologies:
- SDLC, Agile/Waterfall, Scrum /Kanban, FRD, BRD, SRD
- Analysis skills: Cost/ benefit analysis, Impact analysis, Gap analysis, Risk analysis, SWOT, JAD
- Tracking/Project Management: Microsoft PowerPoint, Microsoft Excel, Microsoft Visio, Confluence
- Jira, Mockup, Swimlane, Balsamiq, Flowchart, SQL, JQL
- Soft Skills: Time Management, Resolving, Communication, Presentation, collaboration
- Decision, Documentation and Presentation skills
- Customer Needs Assessment
- Pivot Tables
- Staff Training
- CRM Systems
- Microsoft Office Suite
- SWOT Analysis
- Change Impact Analysis
- Test Case Scenarios
- Traffic Analysis
- Staff Management
- Business Recovery and Sustainability
- SEO Strategies
- User Acceptance Testing (UAT)
- Product Development
- Project Finance
- Forecasting and Planning
- Portfolio Asset Management System
- Customer Experience Control
- Process Optimization
- Financial Advising
- Proficiency in E-Automate Digital
- Asset Tracking
- Integrated Reporting Information System (IRIS)
- ITG Test Plan Creation and Application
- Human Resource Information System (HRIS)
- Web-Based Reporting Tools
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst
Financial Derivation INC
12.2021 - Current
Business Analyst
Glenlake Associate
01.2019 - 10.2021
Business Analyst/Scrum Master
First Leadersoft Inc
03.2018 - 12.2018
Ordinary National Diploma - Banking and Finance
Osun State College of Technology
Associate Degree - Banking And Finance
Osun State College of Technology
Scrum Master Accreditation Certification -
International Scrum Institute, Business Analysis
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