Abida Chowdhury
Woodbridge,VA
Summary
Proven Telemarketing Representative at United Air Temp, adept in leveraging computer skills and professional communication to exceed sales targets. Excelled in customer service and sales strategies, achieving high close rates through effective call script optimization. Skilled in both inbound and outbound calls, demonstrating a unique blend of technical proficiency and interpersonal savvy.
Overview
1
1
year of professional experience
Work History
Telemarketing Representative
United Air Temp
02.2024 - Current
- Completed daily cold calling and outreach to build sales pipeline.
- Maintained high call volume by managing time efficiently and adhering to daily targets.
- Retained existing clients by addressing concerns promptly and finding solutions tailored to their specific needs.
- Optimized call scripts to facilitate more natural, customer-centric conversations leading to higher close rates.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Educated customers on product and service benefits, explaining features and answering questions.
Personal Assistant
The Henderson Law Firm
04.2023 - 01.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls & reached out to clients to give updates
Education
High School Diploma -
Woodbridge High School
Woodbridge, VA05.2020
Skills
- Computer Skills
- Call center experience
- Sales Strategies
- Appointment Setting
- Customer Service
- Professional Communication
- Inbound and outbound calls
Languages
Bengali
Native or Bilingual
Timeline
Telemarketing Representative
United Air Temp
02.2024 - Current
Personal Assistant
The Henderson Law Firm
04.2023 - 01.2024
High School Diploma -
Woodbridge High School
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