Abigail Abrego
Experienced retail management professional with over eight years of leadership, customer service, and sales experience. Proven ability to lead teams, drive sales performance, coach associates, manage daily operations, and deliver exceptional customer experiences. Strong background in retail leadership, cash management, merchandising, inventory control, and employee development. Passionate about building relationships with customers while creating a positive and productive work environment.
Work History
Sales Manager
10 Months● Lead and coach a team to achieve daily and monthly sales goals.
● Drive store performance through exceptional customer service and sales leadership.
● Support hiring, onboarding, training, and development of associates.
● Monitor key performance indicators and implement strategies to improve results
● Oversee merchandising standards, operational excellence, and guest satisfaction.
● Handle escalated customer concerns professionally and efficiently.
Lead Cashier
2 Years● Delivered outstanding guest service while leading front-end operations.
● Managed cash handling, register accuracy, and opening/closing procedures.
● Assisted with loyalty program enrollments and credit card goals.
● Trained new associates on company policies and guest engagement.
● Supported management with daily operations and store organization.
Department Supervisor
3 Years 11 Months● Supervised department associates and daily operations.
● Managed inventory, merchandising, and department appearance.
● Trained and coached employees to improve performance.
● Assisted customers with product selection and problem resolution.
● Helped achieve departmental sales and service goals.
Shift Supervisor
2 Years 10 Months● Supervised daily restaurant operations during assigned shifts.
● Delegated responsibilities to team members and ensured efficient workflow.
● Managed cash handling, deposits, and inventory counts.
Education
Bachelor of Science - Business
Associate of Science - Buisness
Skills
Certification
Licensed Cosmetologist