Abigail Ans
Billings,MT
Summary
Dynamic hospitality professional with a proven track record at Red Robin, excelling in customer service and team collaboration; always first to volunteer a helping hand. Recognized for consistently enhancing customer satisfaction and supporting teammates to excel to their highest potential. Adept at multitasking and conflict resolution, ensuring seamless operations in high-pressure environments while fostering a positive team atmosphere.
Overview
7
7
years of professional experience
Work History
Host, Server, Bartender
Red Robin
06.2018 - Current
- Committed to providing outstanding customer service with a positive attitude, attention to detail and care for all customers.
- Trusted team player with a strong work ethic and excellent communication skills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality in roles ranging from host and expo to server, bartender and shift manager.
- Handled high-pressure situations with composure, effectively managing high customer volumes and unexpected events during busy shifts.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Drake's
01.2024 - 05.2024
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
Billings Senior High School
Billings, MTSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Detail-oriented
- Customer engagement
- Task prioritization
- Strong interpersonal skills
- Flexible and adaptable
- Conflict resolution
Accomplishments
2022 Employee of the Year at Red Robin
2022 Employee of the year at Red Robin
All-staff award for the year 2022
Timeline
Server
Drake's
01.2024 - 05.2024
Host, Server, Bartender
Red Robin
06.2018 - Current
Billings Senior High School
Similar Profiles
Scott LinneburScott Linnebur
Director, IT Infrastructure & Dev Ops at Red Robin Gourmet Burgers, Inc.Director, IT Infrastructure & Dev Ops at Red Robin Gourmet Burgers, Inc.
Leah MosherLeah Mosher
Shift Supervisor/Catering Manager/Server at Red RobinShift Supervisor/Catering Manager/Server at Red Robin
Jordan JamesJordan James
Lead Line Cook at Red RobinLead Line Cook at Red Robin
Kaesyn Baldridge-NeufeldKaesyn Baldridge-Neufeld
Restaurant Team Member at Red RobinRestaurant Team Member at Red Robin
Ellen Den DulkEllen Den Dulk
Bus Driver at Jefferson LinesBus Driver at Jefferson Lines